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Winows Xp (sp2) Help Needed


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#1 Just_Sue

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Posted 14 October 2007 - 05:23 PM

Specs:
Dial-up connection.
Windows XP SP2
Internet Explorer and Mozilla FF

It connects to the internet, the packets are moving, but can"t browse net neither send/receive mails from
Outlook express neither log to MSN

The problem started after re-installing windows over the existing ones (repair).

Is there help for this problem?

Thanks.

Sue

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#2 hamluis

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Posted 14 October 2007 - 05:38 PM

Well, if you cannot browse or send email...how do you know that your connection is working?

Go to START/My Network Places. Click on View Network Connections in left-hand column. Click the mouse on whatever is under the Lan/Internet Connection column in the big screen. Another way of getting there is to go START/Control Panel/Network & Internet Connections...

Post the data reflected in Details from the left-hand column.

Louis

#3 Andrew

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Posted 14 October 2007 - 09:45 PM

Here's a little trick I use when I'm having trouble with my connection.

To test to see whether the packets are making it out, go to Start->Run... type command and press enter. This will open a black window where you can type commands (looks like DOS).

At the prompt, type the following:

ping 208.67.217.230


That sends four packets to 208.67.217.230 (which is google, FYI) and monitors how log/if they are returned.




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