Posted 12 October 2007 - 11:20 PM
I have an hp pavillion a 744 x desktop with windows xp home edition. Last week, I shut it down and left. When I came back several hours later, it was still displaying the "windows is shutting down screen." I held down the power button to shut it off and turned it back on. I then started to notice throughout the week that whenever I tried to restart or shut down my computer, it would freeze when it got to that screen. Sometimes, it also would not boot up. When I try to turn it on, the fan would turn on and off, as if it's struggling to start up. The usual hp logo would appear on the screen and on the bottom it would say to press esc for the boot menu, and a couple other things. Nothing happens when I press any of these keys and the computer won't start up. This happened a couple times and I was able to turn it off by holding the power button down, and then it managed to start up when I turned it on. However, the other day, I installed some updates from microsoft. 'The computer prompted me to restart it so I clicked yes. It froze at the "windows is shutting down screen" so I held down the button to shut it off. Since then, I have not been able to get it to start up again. The fan turns on and off and the screen just displays the hp logo. There was quite a bit of dust in my tower, which I tried to get out with some canned air. It still does not work. Any ideas?
Thanks in advance,