Posted 12 October 2007 - 03:22 PM
Well...I'm not going to toss in any cliches about certitude...but I find absolutely nothing in the way of certitude when it comes to getting or receiving suggestions/advice about my system from someone who cannot actually see it, manipulate it, etc.
You can ignore the link, if you desire. But, if my system was on the fritz, I would be grasping at any straw which might correct same without damaging...make that "further impairing"...my sick system.
I don't think it's possible to test a system for every piece of malware which might be screwing it up, but that's just the way I approach things. Maybe that's why it's recommended to have a firewall...and a reliable AV program...and at least one (I use 3) reliable malware prevention/detection programs on a system. That's in addition to the user employing safe security practices.
Troubleshooting is not an exact science, it's an art. Some things are well documented, some are not. I try to use the ones that are well-documented, but I'm not above using advice/suggestions that are not.