Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Bsod Occurs Frequently


  • Please log in to reply
12 replies to this topic

#1 NormanXuminZhu

NormanXuminZhu

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:09:06 AM

Posted 12 October 2007 - 01:24 AM

My computer recently started to crash very frequently(almost always when I'm playing a game on the computer, perhaps this is related to memory usage?). I'm pretty sure it isn't a virus or something like that. I frequently run a program called RegistryBooster, I use AdAware, and Spybot Search and Destroy. This seemed to have started recently after my family switched our internet to Comcast, then Computer2 lost connection to the internet, our family friend came over to fix it, and we re-setup static ip(to port forward and allow certain programs access) and I believe that's about when the crashes started occurring.

It says on the BSOD near the top: IRQL_NOT_LESS_OR_EQUAL
And near the bottom under technical information it says:
***STOP: 0x0000000A (0x00000016, 0x00000002, 0x00000000, 0x804F67E5)

Note, in 0x804F67E5, the 0 after 0x8 might've been an O.

Also, after rebooting my computer after each of these crashes, I get the
"Microsoft Windows
The system has recovered from a serious error." window, and an error report.

In which, the Error Signature says:
BCCode : a BCP1 : 00000016 BCP2 : 00000002 BCP3 : 00000000
BCP4 : 804F67E5 OSVer : 5_1_2600 SP : 0_0 Product : 256_1

The error report contents say
C:\WINDOWS\Minidump\Mini101107-04.dmp
C:\DOCUME~1\NORMAN~1\LOCALS~1\Temp\WER2.tmp.dir00\sysdata.xml

Thank you for looking at my problem, I'd be very grateful if you could help me out.
Word: NormanXuminZhu
Part of speech: Noun
Definition: Magnet for computer problems.

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:06 PM

Posted 12 October 2007 - 01:34 AM

The following Microsoft article has a few trouble shooting tips you can try:

Troubleshooting a Stop 0x0000000A error in Windows XP

In my experience 0x0A errors are often caused by corrupt hardware drivers. I would try updating some of my drivers.

How to update a Windows hardware driver
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 NormanXuminZhu

NormanXuminZhu
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:09:06 AM

Posted 12 October 2007 - 01:43 AM

Thanks I'll try that.
Word: NormanXuminZhu
Part of speech: Noun
Definition: Magnet for computer problems.

#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:09:06 AM

Posted 12 October 2007 - 07:37 AM

Some more info and suggestions for troubleshooting: http://www.osronline.com/ddkx/ddtools/bccodes_6vxj.htm
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 tuxmaster

tuxmaster

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 12 October 2007 - 10:31 AM

We want to run the offline crash diagnostics to get a quick snapshot at what could possibly be the problem with you getting Blue screen error messages.

First we want to download the offline crash diagnostic. You can obtain that here
Now we want to Run the Offline Crash Diagnostic tool
After you save the WindowsXP-KB923800-ENU.exe file, follow these steps:

1. Double-click the WindowsXP-KB923800-ENU.exe file to install the Offline Crash Diagnostic tool.
The installer adds the Offline Crash Diagnostic tool files to the %Windir%\Pchealth\Helpctr\Binaries folder.
2. Click Start, click Run, type [i]ocadiagnostic.exe[/i] ,and then click OK to run the Offline Crash Diagnostic tool.
3. Agree to let the tool send information to Microsoft. Then, click Next.
The tool performs the following tasks:

The tool determines the number of dump files on the computer.
The tool finds any dump files that are located in the %Windir%\Minidump folder. You can choose to send all the dump files, or you can choose to send individual dump files.
Note The last 10 dump files to be created are collected. Dump files are not collected if they are more than one year old.
The tool automatically sends the dump files to the Office Crash Diagnostic Microsoft database Web site for analysis.
The tool downloads the response URLs.
The tool displays the response IDs. The tool also provides hyperlinks to the Office Crash Diagnostic Web site.

Go ahead and report back the Responce IDS with your next post.
-------------------------------------------------------------------------------------
Please respond with the final results after I fix your issue. I like to know the final Results after Solving a Problem. Do not PM me for your issue post in the forums.
~Tuxmaster

#6 NormanXuminZhu

NormanXuminZhu
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:09:06 AM

Posted 12 October 2007 - 01:40 PM

You mean the ID Numbers, such as Web Response ID: 10. Seven of them say 10, while three of them say 79.

I get:
1. Crash on 10/12/2007 at 11:24:57 Hrs.
Web Response ID: 10.
2. Crash on 10/11/2007 at 23:40:15 Hrs.
Web Response ID: 79.
3. Crash on 10/11/2007 at 23:09:07 Hrs.
Web Response ID: 79.
4. Crash on 10/11/2007 at 20:58:58 Hrs.
Web Response ID: 10.
5. Crash on 10/11/2007 at 18:20:47 Hrs.
Web Response ID: 10.
6. Crash on 10/11/2007 at 15:59:44 Hrs.
Web Response ID: 10.
7. Crash on 10/09/2007 at 21:45:56 Hrs.
Web Response ID: 10.
8. Crash on 10/09/2007 at 21:13:31 Hrs.
Web Response ID: 10.
9. Crash on 10/08/2007 at 21:12:28 Hrs.
Web Response ID: 10.
10. Crash on 10/07/2007 at 20:39:01 Hrs.
Web Response ID: 79.

Update: Since I updated my display driver, I have only gotten one crash, and after I updated sound drivers, so far I haven't crashed yet.

Edited by NormanXuminZhu, 12 October 2007 - 05:33 PM.

Word: NormanXuminZhu
Part of speech: Noun
Definition: Magnet for computer problems.

#7 NormanXuminZhu

NormanXuminZhu
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:09:06 AM

Posted 18 October 2007 - 07:31 PM

Okay I have still crashed several times. Now I am using the "Last Known Good Configuration" to boot up my computer. I'll hope it works this time.

Edited by NormanXuminZhu, 18 October 2007 - 07:34 PM.

Word: NormanXuminZhu
Part of speech: Noun
Definition: Magnet for computer problems.

#8 NormanXuminZhu

NormanXuminZhu
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:09:06 AM

Posted 02 November 2007 - 05:56 PM

I'm sorry to bring this up again, but the crashes and bsod are still happening. I have updated as many of my drivers as I could. Same error, I believe. I'll double check next time I get the crash.

Edited by NormanXuminZhu, 02 November 2007 - 05:57 PM.

Word: NormanXuminZhu
Part of speech: Noun
Definition: Magnet for computer problems.

#9 mme

mme

  • Members
  • 400 posts
  • OFFLINE
  •  
  • Local time:09:06 AM

Posted 02 November 2007 - 06:14 PM

you should save any valuable information on your pc
pictures documents and anything of real importance
do you have your windows xp cd
im not sure if running a full non destructive repair would help
but a reformat should
but create back up of important stuff

#10 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:09:06 AM

Posted 03 November 2007 - 07:11 AM

Which drivers have you updated?
Try searching your hard drive for files that end in .dmp - if you find them, use this link to perform an analysis of it and post the results here for us to look at.

http://forums.majorgeeks.com/showthread.php?t=35246
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 NormanXuminZhu

NormanXuminZhu
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:09:06 AM

Posted 03 November 2007 - 10:42 AM

Okay this is today's minidump file.
Microsoft ® Windows Debugger Version 6.8.0004.0 X86
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini110307-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 UP Free x86 compatible
Product: WinNt
Built by: 2600.xpclnt_qfe.021108-2107
Kernel base = 0x804d0000 PsLoadedModuleList = 0x8053e528
Debug session time: Sat Nov 3 01:02:05.524 2007 (GMT-8)
System Uptime: 0 days 10:10:39.577
Loading Kernel Symbols
.....................................................................................................................
Loading User Symbols
Loading unloaded module list
..................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {16, 2, 0, 804f67e5}

*** WARNING: Unable to verify timestamp for cmdmon.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdmon.sys


Probably caused by : cmdmon.sys ( cmdmon+7e2 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000016, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 804f67e5, address which referenced memory

Debugging Details:
------------------




READ_ADDRESS: 00000016

CURRENT_IRQL: 2

FAULTING_IP:
nt!KiWaitTest+31
804f67e5 6683781601 cmp word ptr [eax+16h],1

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: System

TRAP_FRAME: f041cc08 -- (.trap 0xfffffffff041cc08)
ErrCode = 00000000
eax=00000000 ebx=84e3eb8c ecx=f041cc88 edx=00000000 esi=84e3eb84 edi=00000000
eip=804f67e5 esp=f041cc7c ebp=f041cc98 iopl=0 nv up ei pl nz ac pe cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010217
nt!KiWaitTest+0x31:
804f67e5 6683781601 cmp word ptr [eax+16h],1 ds:0023:00000016=????
Resetting default scope

LAST_CONTROL_TRANSFER: from 8052b629 to 804ef559

STACK_TEXT:
f041cbec 8052b629 0000000a 00000016 00000002 nt!KeBugCheckEx+0x19
f041cbec 804f67e5 0000000a 00000016 00000002 nt!KiTrap0E+0x219
f041cc98 804ef830 84e3eb78 84560008 84e3eb78 nt!KiWaitTest+0x31
f041cca8 ecea74c9 84e3eb84 00000000 00000000 nt!KeSetEvent+0x56
f041ccd0 ecea7591 00560008 c000023a 00000000 tcpip!TCPDataRequestComplete+0x54
f041cd00 ece92301 84560008 84e3eb9c 845600b8 tcpip!TCPSendData+0xa4
f041cd14 804e6215 84fd7938 84560008 845600dc tcpip!TCPDispatchInternalDeviceControl+0x4a
f041cd24 ece7b7e2 ece8ae90 84645644 84645644 nt!IopfCallDriver+0x31
WARNING: Stack unwind information not available. Following frames may be wrong.
f041cd38 ece82299 84fd7938 84560008 00000000 cmdmon+0x7e2
f041cdac 805a33ec 00000000 00000000 00000000 cmdmon+0x7299
f041cddc 8052cb16 ece81c80 00000000 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


STACK_COMMAND: kb

FOLLOWUP_IP:
cmdmon+7e2
ece7b7e2 ?? ???

SYMBOL_STACK_INDEX: 8

SYMBOL_NAME: cmdmon+7e2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: cmdmon

IMAGE_NAME: cmdmon.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 45bc9111

FAILURE_BUCKET_ID: 0xA_cmdmon+7e2

BUCKET_ID: 0xA_cmdmon+7e2

Followup: MachineOwner
---------
Word: NormanXuminZhu
Part of speech: Noun
Definition: Magnet for computer problems.

#12 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:09:06 AM

Posted 03 November 2007 - 07:04 PM

I suspect your Comodo Firewall is malfunctioning or corrupted (the cmdmon.sys file referred to in the dump file). Try uninstalling it and using the Windows firewall for a bit - if that clears up the BSOD's then you can reinstall a freshly downloaded copy if you'd like.

Please be advised that the Comodo Firewall is the most likely cause of this problem - but it's not a 100% solution. Other problems could have caused the cmdmon.sys file to crash. If this is the case, then the BSOD's may continue - and we'll have to do further troubleshooting.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#13 NormanXuminZhu

NormanXuminZhu
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:09:06 AM

Posted 06 November 2007 - 11:02 PM

Thank you! I uninstalled CPF and everything works fine now. I replaced it with Jetico Personal Firewall instead. Thanks again!
Word: NormanXuminZhu
Part of speech: Noun
Definition: Magnet for computer problems.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users