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Reinstalling Windows Xp And A Dell


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4 replies to this topic

#1 Crasher12

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Posted 11 October 2007 - 09:10 PM

I am trying to reinstall Windows XP Professional on my Dell Inspiron 9300. The installation is good up untill the computer reboots and throws it into a blue screen. When I tried safe mode it stops at
/system32/drivers/mup.sys
and then the blue screen message is

*** STOP: 0x0000007B (0xF8C94538, 0xc0000034, 0x00000000, 0x00000000)

Can any one give any advice or help.

Thanks

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#2 oldf@rt

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Posted 11 October 2007 - 09:14 PM

Here is a M$ knowledgebase article on your issue, http://support.microsoft.com/kb/316401/, and here is the general area on that stop:
http://support.microsoft.com/kb/324103
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#3 Crasher12

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Posted 11 October 2007 - 09:32 PM

Thanks oldf@rt for the link I found the problem. The SCSI or RAID driver is different than needed on the disk I bought. So if anyone knows where i can get a Inspiron SCSI/Raid driver can you please help me out.
Thanks

#4 boopme

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Posted 11 October 2007 - 10:36 PM

Perhaps you can find what you seek here
Dell

Dell Inspiron 9300 Drivers
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#5 oldf@rt

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Posted 11 October 2007 - 11:01 PM

Here is the link to the Dell Drivers and Downloads section. The best way to find a specific driver for your machine is to look it up here by the service tag number. The question that I have is: Did the controller come with the computer or was it added later?
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