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Pinnacle Pctv Hd


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#1 wrhatt

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Posted 11 October 2007 - 06:14 AM

I have the above hardware to watch TV on my computer which connects through a USB. All the TV channels come through with good picture and sound except for channel 34 which has a good picture but all I hear is static. I emailed Pinnacle for support and received the following fix, but it doesn't make since. Wouldn't this "fix" keep the computer from starting up after reboot?

Thank you for contacting Pinnacle Support.

Regarding your issue, please try to do the process that I have provided you before scanning for channels and see if the same problem will happen.

Click Start
- Click Run
- Type "MSconfig" in the Run command prompt
- Click "selective startup" on the main page
- Click on the "Startup" Tab
- Click "Disable All"
- Click the "Services" Tab
- Check "Hide all Microsoft services"
- Click "Disable All"
- Uncheck "Hide all Microsoft services"
- Click "Apply"
- Click "OK" or "Close"
- Reboot PC when Prompted

Please feel free to reply.

Regards,

Ajay Y.
Pinnacle Support

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#2 garmanma

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Posted 12 October 2007 - 02:14 PM

I sure hope you don't follow their advice. I would only disable one at a time. I would also check the startup list tab at the top of this page and check each process before disabling it to make sure that something won't screw up
Mark
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why won't my laptop work?

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#3 wrhatt

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Posted 15 October 2007 - 09:44 AM

Thank you for responding.

Edited by wrhatt, 15 October 2007 - 09:44 AM.


#4 garmanma

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Posted 15 October 2007 - 07:20 PM

Check and make sure channel 34 is broadcasting in HD
Mark
Also make sure you have the latest firmware
http://www.tvtechnology.com

Edited by garmanma, 15 October 2007 - 07:25 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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