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#1 kublid

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Posted 10 October 2007 - 09:51 PM

okay hopefully someone can help me recover this -

HP running Vista ultimate

All has been working for for a month or two... today I attempted to load a .cue file with MagicISO - computer froze....

Upon restart - I got the little green night rider (best description) and then black screen of death.....

Tried all safe modes - NOPE - gets stuck at crcdsk.sys everytime!!

okay.. so I try my vista disk - won;t boot just black screen!! arrggghh I've never not been able to get anything...

so... I threw in a xp cd and got it to go into recovery mode - I HAVE A DOS PROMPT - but no idea what to do now. I've run chkdsk /r and all was fine....


ANY IDEAS??? I can usually break things and fix them... not so much this time...

Looking forawrd to some brilliant suggestions... thanks all!

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#2 kublid

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Posted 11 October 2007 - 07:32 AM

bump, anyone??

#3 usasma

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Posted 11 October 2007 - 06:42 PM

Many different causes for this problem - I'd first suggest booting into Safe Mode and updating your video drivers

Also, try this update: http://support.microsoft.com/default.aspx/kb/938194

Edited by usasma, 11 October 2007 - 06:44 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 kublid

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Posted 11 October 2007 - 07:35 PM

//Mod edit: Move from the Am I Infected forum to merge threads.

Kublid, please stay in this thread with this problem unless told to post elsewhere.
Also please remember everyone here is a volunteer and will help when and if they are able to do so.//


you guys in this forum are so helpful so I figured I would try here, I've gotten no replies in the vista forum...

Okay, first off, thank you all in advance for whoever can help solve this problem...

HP Laptop running Ultimate....

Everything was fine yesterday - attempted to load a .cue file with MagicISO and computer froze.. no biggie went to restart - got the loading shot (green night rider bar) and then black screen of death.

Restart - tried all safe modes but will not pass crcdisk.sys.....

Attemoted to start from dvd - finally got that working - Go in to repair mode - it finds Vista on by C: parition - scans for problems but can't fix them..

Try system restore - says there are none - which isn't true...

tried the command prompt and did bootrec /fixmbr and /fixboot

still no change.....

I even attempted to do a clean upgrade over the old one, but of course the upgrade option is grayed out...

ANYONE??????? I exhausted all I know how to do.. any help or suggestions would be great, I'll try anything!!

Edited by KoanYorel, 11 October 2007 - 07:50 PM.
To merge threads


#5 kublid

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Posted 11 October 2007 - 08:19 PM

usamsa - thanks for the idea, but unfortuantly I can't even boot up in safe mode - it hangs on crcdsk.sys ..

Any other ideas? or am I stuck.. :huh:

Also, side note, is there any way to create a back-up either via network or with a dos based program from the command prompt? thanks..

#6 oldf@rt

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Posted 11 October 2007 - 10:56 PM

Try using the F2 key to get into the bios. When you are in the bios, look at the top menu, there should be one item labeled utilities. Use the arrow keys to select that menu item. In the drop down menu there should be one labeled diagnostics, or something similar. run the long test and let us know your results. Note: not all hp or compaq laptops have this built in test, to be sure I would need to know the exact model of your laptop.
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#7 usasma

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Posted 12 October 2007 - 06:45 AM

Sorry 'bout missing the fact that you couldn't boot into Safe Mode (bad eyes)!

Do you have any info on what problems it found? Running the diagnostics that oldf@rt suggested is a good way to start.

The easiest way to backup would be slave the drive to another computer (or use a USB drive caddy) to retrieve the files (about $40 at most retailers - cheaper online). You may also be able to use a Live Linux distro to access the data and write it to your CD/DVD. With the DOS prompt you'll have to load an NTFS file system reader and also load the drivers for the CD/DVD drive so that you can write to it.

Here's a "how-to" that I wrote up that may help:

WAYS TO RECOVER YOUR DATA...

CAVEAT: This presumes that the disk can be accessed by the computer. Truly dead hard drives won't be able to be read, while
dying hard drives may read sporadically.

Another CAVEAT: If the drive has been erased you'll likely have to start at Item 7 in this list. Each time that the drive is
accessed (after the erasure) decreases the chance that you'll be able to recovery your stuff - so don't even turn on the
computer unless you're attempting to recover the data!

Still Another CAVEAT: If the drive is dying, each use of it will make data recovery less likely - and eventually the drive
will die to the point where you can't recover the data. As above, Don't use the computer unless you're trying to recover data!

DRIVE IDENTIFICATION:
- INTERFACE
- IDE/EIDE/PATA...The drive will have a bunch of pins (about 80) on the end that plugs into a wide, flat cable.
The power connector is generally a standard 4 pin Molex connector.
- SATA...A SATA drive has a slim cable that connects it to the motherboard with a flat connector that has a lip
on one end - the power connector is similar but about 2 times as wide.
- Size
- Desktop...Generally 3.5" wide and about 3/4" thick
- Laptop...Generally 2.5" wide and about 1/4" thick


STEPS:

1) Slave the hard drive. This involves opening up your system, removing the hard drive - then opening up another system
and putting the hard drive in it. Before doing this you'll have to know:
a) What kind of hard drive interface you have and what size it is (see Drive Identification above).
:huh: Is there room in the other computer to put your hard drive in.
c) And, if it's an IDE drive, you may have to switch the jumpers around for it to be recognized. So you'll have to
check the jumpers on your drive and on the other computer to make sure that they don't conflict.
- If both are on CS (Cable Select), then you're good to go.
- If the other computer's hard drive is set to Master, then you'll have to set yours to Slave and ensure that
you connect your drive to the middle connector of the flat ribbon cable (the same one that the hard drive is connected to)

2) Drive caddy. To do this you'll have to purchase/borrow a drive enclosure (aka a drive caddy). The cost varies depending
on where you purchase it - but it should be less than $50. Before starting you'll need to know:
a) If your drive is IDE/EIDE or SATA (see 1a above for a description of how to determine this) and if it's a 2.5
- IDE/SATA
- 2.5"/3.5"
:huh: How the drive enclosure plugs into the other computer (usually USB, but I have seen some firewire only models)
c) Does the other computer have available USB ports (some drives will have more than one USB plug and must be plugged
into the motherboard (not into a USB hub)

3) Live Linux distro that supports your hardware. These are mostly available for free and can access FAT32 and NTFS volumes
(the most common file systems for Windows). Haven't used 'em myself, but here's a link to a list of them:
http://www.frozentech.com/content/livecd.php I am unsure about USB Plug and Play support in Linux.

4) Windows PE/Bart PE/UBCD
a) Windows PE...free here (part of the Windows Automated Installation Kit (WAIK):
http://www.microsoft.com/downloads/details...;DisplayLang=en
:huh: Bart PE...free here: http://www.nu2.nu/pebuilder/
c) Ultimate Boot CD (UBCD)...free here: http://www.ultimatebootcd.com/
CAVEAT: Most USB devices will have to be plugged in before booting - or the PE mode won't recognize it

5) DOS boot disks with NTFS reader and CD-ROM support
a) DOS boot disks with CD-ROM support: http://www.bootdisk.com/
B) NTFS reader (if your disk is formatted NTFS - if it's FAT32 you don't need this): http://www.ntfs.com/products.htm

***WHAT IF THIS DOESN'T WORK?***

6) Access denied errors (an NTFS feature).
Try this link to take ownership: http://www.bleepingcomputer.com/forums/t/42756/how-to-fix-an-access-denied-errors/

7) Freeware data recovery tools
The best (IMO) is PCInspector - but it is very confusing to use. Others can be found at these links:
http://www.bleepingcomputer.com/forums/topic3616.html
http://www.freeware-guide.com/dir/util/datarec.html

8) PayFor tools
My favorite is GetDataBack from http://www.runtime.org
Others can be found with this Google search:
http://www.google.com/search?q=data+recove...lient=firefox-a

9) Professional recovery services
I don't have any first hand experience with these, but I suspect that your local PC shop can help you out.
Unfortunately, these services tend to be very expensive ($250 to $1600 depending on the difficulty). If there's no local
support for this, then I'd suggest http://www.runtime.org as the place to start looking.

***OK, I'VE GOT ACCESS TO THE DRIVE - NOW WHAT DO I DO?***

This involves copying the data from the old hard drive to the new location.
- If it's another hard drive, just use Windows Explorer to copy from one to the other. If using Windows Vista, I'd suggest
usingTeraCopy (free here: http://www.codesector.com/teracopy.asp) to speed up the process.
- If it's a flash drive, then you'll have to be sure that you've got enough room on it. Otherwise you'll be making multiple
trips to another computer to swap the contents so that you can fit more on it the next time (and don't forget that you may have
to reboot after each trip :huh:
- If it's removable media such as DVD's, CD's, or even floppy disks you'll need to figure out how to fit all of the stuff on
the media. In most cases you'll have more stuff to copy than you will have room on a single piece of media - so a plan (on a
piece of paper) will simplify keeping track of what's been copied and what hasn't.

Good Luck! :)


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 d3k0y

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Posted 27 October 2007 - 12:08 AM

I was having this same problem. To make things worse, when I booted from the OS disc, there would be no drive present in the repair option. I was running a RAID array and heard this was a fairly common problem. I would keep rebooting, get the green night rider, and then nothing. But if I booted from disc, I could still see that my files were there (OS, media, etc.) when pressing "Load Drivers." I tried scandisc, fixboot, etc. and nothing seemed to work. Finally, I copied my hard drive raid array drivers from the motherboard CD to a floppy and reinstalled the drivers...I didn't rebuild the array or anything else, I only reinstalled the drivers and it rebooted just fine and has been for about a month. Whatever the problem was, it made a few other odd changes. For one, it reset my primary boot as my CD drive and wont let me set it back. Every time I restart I have to go to the boot menu and choose my array manually. If you don't have RAID, then this obviously doesn't help but hopefully it will add information to solving the problem.

d3k0y
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#9 Tallia

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Posted 30 April 2008 - 11:45 PM

I experienced the same problem. I tried to mount a file. MagicISO then seemed to freeze. When I tried to shutdown the computer it never progressed beyond the shutting down the computer. I manually shut it off. When I restarted, it ended up holding at a blank screen. Booting to safe mode the last driver it listed loading was crcdisk.sys. I was afraid that perhaps I had corrupted files due to the manual shutdown, but neither startup repair or chkdsk resolved the issue.

I found this thread which showed that other people had the exact same issue. This is how I fixed it...

It seems MagicISO was blocking the boot process from continuing. Going to the command prompt in the Vista repair options, I renamed the file I had tried to mount. I was then able to boot Vista successfully. It appears that everytime I had tried to boot, MagicISO was choking on the same file everytime.

Hope this helps.




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