Posted 10 October 2007 - 05:52 PM
I'm working with Windows XP Home Edition. 2 weeks ago I noticed that when I opened the help file in some programs (such as Photoshop and a multimedia compiler) that I could open the help, and I could search for a topic, but if I tried to click on the topic to go to that section, the help file would instantly close. I do not get an error message.
At the same time, I began having frequent problems with PDF documents hanging up before they could finish downloading. They freeze and I can only get out of them by doing control-alt-deleter. I do not get any error message.
1 week ago I had a problem with a new piece of software that has a data base with a browser inside. The browser opened to the software company website. I could use the browser to move inside the displayed web site, but if I typed a new URL into the browser bar and clicked "go" or "enter," the program would instantly close. This does not generate an error message. I asked the software creator for help. He replied that thousands of people use the program without incidence, and the problem was in my system. I have uninstalled this software.
A few days ago I began having problems with Outlook. It's very slow to open. I can pull in email and read it. But if I hit "reply" the program freezes and I can only get out of it by doing control-alt-delete. This happens 75% of the time when I try to reply to an email. 25% of the time it functions normally. No error message is generated.
Lastly, when I shut down, I get messages stating "this program not responding." and the name of the program. There is usually only 1 message each time I shut down, and 1 program named, usually "winward.exe" or "ms word" or" DDE Server Window."
I use a firewall, and run Avast, Ad Aware and CC Cleaner. Their system checks show no critical objects.
I'm at a complete loss. (Breaks down into tears and sobs.) Please, somebody help!