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Being Redirected To Websites/constant Popups


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#1 Yankees81

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Posted 10 October 2007 - 09:29 AM

Hello,

I'm constantly having windows popup when I'm using internet explorer. My computer also slows down. A new window appears and it first says login or tracking and then it redirects me to an anti virus/porn or dating site. I've installed numerous antivirus/cccleaner/spybot and I still have the problem. I used to get a buffer overun but that has stopped since I installed Mcaffee shield.

I'm not sure what I should do. I cleaned out my temp internet folders and spybot found some stuff and cleaned it out. It hasn't helped though. Any help wold be appreciated. Thanks

Anthony

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#2 quietman7

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Posted 10 October 2007 - 02:46 PM

What OS (Win XP/2000, etc) are you using? What type of anti-virus are you using? Have you performed any anti-spyware scans? Have you tried doing your scans in "SAFE MODE"? Are you doing scans while logged into the Administrator's account or an account with administrator privileges?

You need to start there first. If rescan in safe modes does not help, then do this:

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under "General and Startup", make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Click Close to exit the program.
Then perform at least one of these online Virus scans:
(The following require Internet Explorer to work. Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.)
BitDefender Online Scanner <- Add a check by "Autoclean".
ESET Nod32 Online Scanner (Vista compatible)
F-Secure Online Scanner <- Be sure to follow the directions on the F-Secure page for proper Installation. (also checks for rootkits).
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#3 Yankees81

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Posted 10 October 2007 - 02:53 PM

thanks I will try this. What am I infected with?

#4 quietman7

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Posted 10 October 2007 - 05:29 PM

Browser redirection to porn sites is a common symptom of many types of malware. Without a specific file name or named detection by an anti-malware scan, its difficult to say what the infection is.
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#5 Yankees81

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Posted 10 October 2007 - 07:14 PM

when I boot into safe mode, my computer goes black with safe mode written in each of the corners? It asks me if I want to boot in safe mode and I click yes. Then it takes me to my desktop for a second before it returns to the black screen with safe mode in each corner.

#6 quietman7

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Posted 10 October 2007 - 08:35 PM

Follow the the instructions for using Vundofix in BC's self-help tutorial "How To Remove Vundo/Winfixer Infection".

Then try entering safe mode again.
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#7 Yankees81

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Posted 11 October 2007 - 08:49 AM

got rid of a lot of nasty stuff but I'm still getting the popups. Any other suggestions? Should I try it again?

#8 quietman7

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Posted 11 October 2007 - 12:25 PM

Some variants of vundo may not be detected by vundofix so the "add more files" option is another way of ridding this malware. These files need to be identified and posting a hijackthis log will enable an expert to advise you which files to add if you continue to have problems. If the infection remains after following the steps in the self-help guide, then you should post a hijackthis log.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

Important: Some variants of vundo malware will hide certain entries in a hijackthis log to prevent detection so you need to rename HijackThis before using it.
  • Open My Computer or Windows Explorer and navigate to the HijackThis Folder.
  • Inside the folder, right-click on the HijackThis.exe file and rename it Scanner.exe.
  • Double-click on Scanner.exe (which is still HijackThis) run a scan, save the logfile and copy/paste it into a new topic in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts.
Give your topic, a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.
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