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#1 michellebarn


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Posted 09 October 2007 - 06:25 AM

I have 5 computers. Since last Friday 4 of the computers have been acting up. When I type in the address bar www.yahoo.com it alters it to www.www.yahoo.com.com When I try to access the internet I keep getting an error message- page cannot be displayed but if I refresh it a couple of times it will show up. I have run virus scans nothing is coming up. I have done a spyware scan and I did have some malware and lots of cookies. Does anybody know what this could be. I have searched the internet and cannot find anything.

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#2 quietman7


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Posted 09 October 2007 - 08:48 AM

Welcome to BC michellebarn

What OS (Win XP/2000, etc) are you using on these computers? What type of anti-virus are you using? Have you performed any anti-spyware scans? Have you tried doing your scans in "SAFE MODE"? Are you doing scans while logged into the Administrator's account or an account with administrator privileges? You can also Use the "Run As" Command to Start a Program as an Administrator.

You need to start there first. If you don't have any anti-virus or anti-malware programs see, BC's list of Freeware Replacements For Common Commercial Apps. There are several free online anti-virus scans listed which you can perform. I would also recommend that you download and scan with SUPERAntiSpyware Free in "SAFE MODE".
Please update the defintions before performing a scan. If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.

Many malware programs can be uninstalled by using Add/Remove Programs so check there. Click on Start > Settings > Control Panel and double-click on Add/Remove Programs. From within Add/Remove Programs uninstall questionable programs by highlighting them and selecting Remove. Questionable programs may have recognizable names like IntCodec, WinTools, NavHelper, etc. For a list of such programs see BC's Uninstall Programs Database.

Edited by quietman7, 09 October 2007 - 08:48 AM.

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