Welcome to BC michellebarn
What OS (Win XP/2000, etc) are you using on these computers? What type of anti-virus are you using? Have you performed any anti-spyware scans? Have you tried doing your scans in "SAFE MODE
"? Are you doing scans while logged into the Administrator's account
or an account with administrator privileges
? You can also Use the "Run As" Command
to Start a Program as an Administrator.
You need to start there first. If you don't have any anti-virus or anti-malware programs see, BC's list of Freeware Replacements For Common Commercial Apps
. There are several free online anti-virus scans listed which you can perform. I would also recommend that you download and scan with SUPERAntiSpyware Free
in "SAFE MODE
".Please update the defintions before performing a scan. If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.
Many malware programs can be uninstalled by using Add/Remove Programs
so check there. Click on Start > Settings > Control Panel and double-click on Add/Remove Programs. From within Add/Remove Programs uninstall questionable programs by highlighting them and selecting Remove
. Questionable programs may have recognizable names like IntCodec, WinTools, NavHelper, etc. For a list of such programs see BC's Uninstall Programs Database
Edited by quietman7, 09 October 2007 - 08:48 AM.