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Malware Crashing Explorer.exe


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2 replies to this topic

#1 jaimepop

jaimepop

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Posted 08 October 2007 - 04:31 PM

Hello,

I'm new to the forums and see many users here getting great results with the help of the volunteers here. I've contracted some malware that is slowing my PC down and crashing explorer.exe regularly. I'm also getting a lot of popups. McAfee identifes the malware as valera and jaun (see attachment).

My attempts at running Spybot S&D and Ad_Adaware have not been successful. Sometimes they don't run at all and throw invalid floating point exceptions. When I do get them to run they are not effective. Below is my HiJackThis log. Any help is appreciated!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:23 PM, on 10/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
D:\Program Files\Red Gate\ANTS Profiler\RedGate.Profiler.Service.exe
C:\WINDOWS\System32\basfipm.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\Bentley Shared\IEG\IEGLCS\IEGLicSrv.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
c:\program files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\msdtc.exe
c:\program files\Network Associates\Common Framework\naPrdMgr.exe
C:\Program Files\Microsoft SQL Server\90\DTS\Binn\MsDtsSrvr.exe
C:\Program Files\Microsoft SQL Server\MSSQL.3\OLAP\bin\msmdsrv.exe
C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\PROGRA~1\MI6841~1\MSSQL\binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL.4\Reporting Services\ReportServer\bin\ReportingServicesService.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\msftesql.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\program files\Network Associates\Common Framework\UdaterUI.exe
c:\program files\Network Associates\Common Framework\McTray.exe
D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Print Audit Inc\Print Audit 5\Client\pa5clint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
D:\Program Files\IrfanView\I_VIEW32.EXE
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com/
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "c:\program files\Network Associates\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "D:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [PrintAudit5] C:\Program Files\Print Audit Inc\Print Audit 5\Client\pa5clint.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\obyvfmec.dll",sitypnow
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://D:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Link Target in Firefox - file://C:\Documents and Settings\jpopielski\Application Data\Mozilla\Firefox\Profiles\10zsg4fh.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewlink.html
O8 - Extra context menu item: View This Page in Firefox - file://C:\Documents and Settings\jpopielski\Application Data\Mozilla\Firefox\Profiles\10zsg4fh.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewpage.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Common Files\Bentley Shared\IEG\IEGLCS\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Common Files\Bentley Shared\IEG\IEGLCS\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Start WebEx One-Click Meeting - {80947ADC-151D-490B-87F1-7C8CE1B46220} - C:\Program Files\webex\webex\350\atonecli.dll (HKCU)
O9 - Extra 'Tools' menuitem: Start WebEx One-Click Meeting - {80947ADC-151D-490B-87F1-7C8CE1B46220} - C:\Program Files\webex\webex\350\atonecli.dll (HKCU)
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall...jsp?forceLoad=1
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://downloadcenter.samsung.com/content/...trolLite_EN.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1134681805789
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ANTS Profiler service (ANTSProfiler) - Red Gate Software Ltd - D:\Program Files\Red Gate\ANTS Profiler\RedGate.Profiler.Service.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\System32\basfipm.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Bentley License Client (IEGLicSrv) - Bentley Systems Inc. - C:\Program Files\Common Files\Bentley Shared\IEG\IEGLCS\IEGLicSrv.exe
O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Common Files\InstallShield Shared\Service\InstallShield Licensing Service.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - c:\program files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 13811 bytes

Attached Files


Edited by jaimepop, 08 October 2007 - 04:40 PM.


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#2 amateur

amateur

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Posted 20 October 2007 - 04:25 PM

Hello and welcome to BC. :thumbsup:

Sorry for the late response. If you haven't received help elsewhere yet and still need help, please post a fresh HijackThis log and I'll be happy to help you.

#3 amateur

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Posted 24 October 2007 - 01:22 PM

Due to lack of response, this thread will now be closed. If you need this topic reopened, please PM me with the address of the thread.and we will reopen it for you. This applies only to the original topic starter. Everyone else please begin a New Topic.




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