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I Don't Know What Happened, Help!

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#1 H2Sjunky


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Posted 08 October 2007 - 07:18 AM

Here we go,

My computer was acting alittle wierd (extremely slow) so I downloaded a antivirus program (AVG) and installed it. On its first run it found 4 Trojan viruses. It asked if I wanted to remove them and of course I said yes. It then said I had to restart my computer and I did. This is were the problem starts. The computer now takes around 2 hours to start up completely. When you double click on an item it takes around 20 to 30 minutes to open. I am in the process of scanning the computer again to see if maybe there is something it missed the first time. I don't know what else to do. I am running Windows XP Professional (SP2).

If anyone has an idea or anything that might help please let me know I would greatly appreciate it!!!


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#2 quietman7


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Posted 08 October 2007 - 08:34 AM

Did you delete the files found by AVG or place them in quarantine? When a program quarantines a file or moves it into a virus vault, that file is safely held there (and no longer a threat) until you take action to delete it. One reason for doing this is to prevent deletion of an essential file that may have been flagged as a "False Positive". If that is the case, then you can restore the file. Doing this also allows you to view and investigate the files while keeping them from harming your computer. Quarantine is just an added safety measure. If the files are in quarantine, investigate each one with a Google search or use the BC's File Database to determine what they are.

You can also get a second opinion by submitting a file it to jotti's virusscan or virustotal.com. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
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