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Norton System Works 2003


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7 replies to this topic

#1 Hoopoe

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Posted 11 February 2005 - 01:09 PM

I am using Norton System Works 2003 now on an XP machine and suddenly Live Update won't update my Common Client files - it says the problem is with C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl
Everything else is OK - Auto-Protect, Virus defs etc. Can anybody help please?

TIA

Mike

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#2 Grinler

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Posted 13 February 2005 - 02:29 PM

Does this file:

C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl

exist?

#3 Hoopoe

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Posted 25 February 2005 - 05:03 PM

Yes it does - sorry I hadn't spotted your reply.

#4 Grinler

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Posted 27 February 2005 - 07:25 PM

You may want to reinstall the application

#5 Hoopoe

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Posted 28 February 2005 - 11:59 AM

I have re-installed twice already.
Regards
Mike

#6 Grinler

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Posted 28 February 2005 - 12:37 PM

Can you give me the exact error message you are receiving?

#7 Hoopoe

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Posted 03 March 2005 - 12:08 PM

The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl^
238712 Bytes 7/14/2004 22:18:08 v103.0.0.83.

Regards
Mike

#8 Grinler

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Posted 03 March 2005 - 01:52 PM

This seems to be a common problem with live update. I would uninstall the app from add/remove programs. Uninstall liveupdate as well.

Then delete C:\PROGRAM FILES\COMMON FILES\SYMANTec\

And then reinstall




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