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Fixwareout


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#1 Goodfox

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Posted 06 October 2007 - 02:36 PM

I use STEAM to play online games and recently it has whiel trying to update stopped quarter of the way through to say there is already a client open, i looked on the STEAM support and it says this is due to malware called wareout.

I tryed the fixwareout.exe, but once downloaded it says it does not work in this version of windows.

I have windows vista and have tryed running it in safe mode also.

Anyhelp you could give would be gratefully appreciated.

Thank you for your time

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#2 quietman7

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Posted 06 October 2007 - 03:04 PM

I don't know anything about STEAM or their support. Fixwareout is a specialized tool normally used by malware removal experts who are helping others to investigate and remove malware infections in the Hijackthis forum. It is intended to be used under the guidance and supervision of an expert and currently does not work on Vista systems. Using a specialized tool incorrectly could adversely impact your system.


Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

If HijackThis will not run, try renaming it. Open the HijackThis Folder, right-click on the HijackThis.exe file and rename it Scanner.exe. Double-click on Scanner.exe (which is still HijackThis) and then run your scan. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Scanner.bat or Scanner.com

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

Edited by quietman7, 06 October 2007 - 03:06 PM.

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#3 Goodfox

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Posted 07 October 2007 - 01:11 PM

Thank you making a new post now.

#4 tg1911

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Posted 07 October 2007 - 02:35 PM

Goodfox,

Now that you have an open HJT log posted in the HijackThis Logs and Malware Removal forum, you shouldn't make any changes to your system.
Doing so, could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

I'm closing this topic until you are cleared by the HJT Team.
If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.

If you have any questions, don't hesitate to send me a PM.
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