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Type Of Infection? No Idea


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2 replies to this topic

#1 mauipearl

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Posted 05 October 2007 - 07:09 PM

After removing my viruses w/ Norton, my desktop is now blue and am unable to use the scroll key or "browse" key under the display panel. Googling told me to download HJT, but I'm computer illiterate and am apprehensive of what I'll do to my pc... pls advise

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#2 quietman7

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Posted 05 October 2007 - 08:37 PM

What malware did Norton say that it removed?

Go to Start > Control Panel > Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web" tab and under "Web Pages", look for a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Make sure the lock desktop items box is unticked. Click "Ok" then "Apply" and "Ok".

Download RogueRemover and save to you Desktop. (compatible with Windows 2000, NT, XP, Vista)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover.
  • During the installation an icon will automatically be created on your Desktop.
  • Double-click on the RogueRemover icon to launch the program.
  • Select Check for Updates.
  • If prompted, click Download to receive the latest updates.
  • When completed, close the update window.
  • Select "Scan" and follow the onscreen directions to remove anything found.
  • The program will walk you through the remaining steps.
Download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Reboot in "SAFE MODE using the F8 method and launch SUPERAntispyware.
  • In the main screen, under "Scan for Harmful Software" click Scan your computer.
  • There are three scanning options. Choose "Perform Complete Scan" and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure they all have a checkmark next to them and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked to reboot, click "Yes".
  • If not, select Close to exit the program and reboot normally.

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#3 TMacK

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Posted 05 October 2007 - 11:12 PM

Hello mauipearl,

Since you have now posted a HJT log in the HijackThis Logs and Malware Removal forum, you shouldn't make any changes to your system.
Doing so, could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

This topic will now be closed, as you have an open log posted.
If you have any questions, feel free to send me a PM.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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