Posted 05 October 2007 - 10:42 AM
I've heard great things about AVG's products so I decided to install the trial version of their anit-spyware. It worked pretty well but now the trial period was over. I can't uninstall the software. It's still running in the background of my system and I want it out.
As I don't have a license #, I'm stuck with the sales support contacts. They keep sending me the same stupid, canned solutions. There is no "uninstall" option from the start>programs>AVG menu. The "remove" button on the control panel doesn't work. (Their canned solutions.)
I've tried ending the guest.exe and avgas.exe processes and then running "remove" from the control panel. This doesn't work either.
I'm so disgusted with the entire process, I've flushed my intention to buy the software after the current version of my internet security system (trend-micro) expires.
Any suggestions on how to get this software off my laptop??
With my appreciation for any intelligent advice you have to offer,