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Css4[1] Keeps Recreating...help Please!


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3 replies to this topic

#1 Samantha_Jad3

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Posted 04 October 2007 - 08:03 PM

everytime i run a virus scan a bunch of viruses come up called css4[1]....says virus found Lop...and they're located in the content.ie folders which i deleted but apparently are back. i ran vundo and it found a bunch of viruses and deleted them, and i've managed to clear out all the other viruses except css4[1] and there's over 5...how can i get rid of these for good? and what is it exactly? please help! oh and also, when i make security changes and delete viruses and all that logged in to my username does it do the same for the other users on the computer? or do i have to go in and manually fix stuff there too?

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#2 quietman7

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Posted 04 October 2007 - 09:11 PM

What OS (Win XP/2000, etc) are you using? What type of anti-virus are you using? Have you performed any anti-spyware scans? Have you tried doing your scans in "SAFE MODE"? Are you doing scans while logged into the Administrator's account or an account with administrator privileges?

If so and none of that has worked, the easiest thing is to try using System Restore to return to a previous state before your problems began.

If that does not work, then do the following:

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under "General and Startup", make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Then perform this online Virus scan: F-Secure Online Scanner <- Be sure to follow the directions on the F-Secure page for proper Installation. (also checks for rootkits).
(Requires Internet Explorer to work. Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.)

Post back if your still having problems afterwards.

Edited by quietman7, 04 October 2007 - 09:12 PM.

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#3 Samantha_Jad3

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Posted 05 October 2007 - 03:13 PM

I have Windows XP, I'm using AVG anti-virus and also AVG anti-spyware. both are up to date. oh and i also run AdAware SE (its also updated). I'm running the scans in administrator account, and i tried safe mode a couple days ago when i had TONS of viruses and couldn't operate in regular mode, and when i deleted the viruses they all seemed to be back when i was in normal mode again, but i'll try it now that i only have a few viruses. I finally am able to run anti-spyware scans without any threats found, so its just the virus one i'm still finding stuff in. and i can't do system restore because for some reason there were no restore points when i went in when my computer first started crashing (even though restore has always been on and i never changed memory control for it..?? i dont know..) but yeah, i'll try what you said and then get back to you...thanks for your help so far!!

#4 quietman7

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Posted 05 October 2007 - 03:33 PM

Ok. Post back and let us know if the problem continues.
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