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Systemdefender And Spyware Doctor


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#1 Dirtcreature

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Posted 04 October 2007 - 01:59 PM

Hi.

I let a friend have a go on my computer and God knows what he was looking at online, but he somehow managed to pick up a rather annoying bug. It's called SystemDefender, and it turns out that it's a bogus anti-adware program. What it actually does, according to various websites, is it tells you a load of lies about there being lots of spy and mal-ware on your machine when there is not, and it also sounds like it's a key-logger too.

Anyway, it's not actually installed, thankfully. However, in the system tray a yellow icon with an exclaimation mark keeps appearing with a speech bubble, warning me that I have possible spyware threats on my PC. I right click on it to close it and it then opens up the SystemDefender loader. I tell it I'm not interested and don't want to install. Then a few minutes later, the process begins all over again.

My friend, trying to fix the problem himself, went and installed a anti-spyware program called Spyware Doctor, but from what I've read, this too looks like it's spyware as well!

Finally, when I Google for a solution and click on a link, the tab that is opened in IE says "jump" and it takes me to another, completely unrelated site. For example, trying to come here by clicking on the link in Google, I'll be taken instead to ask.com.

I've already run Ad-Aware and Registry Mechanic. I'm going to run Avast antivirus when I've finished typing here.

If there is any help and advice you can give concerning this problem, I'll be very grateful.

Thank you for your time.
Making viruses, malware, grayware, spyware, adware, etc: Nature's way of saying "Hah hah! You have no friend's, you ugly virgin!"

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#2 oldf@rt

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Posted 04 October 2007 - 02:06 PM

Try This:
  • Please download Rogue Remover Free from Malwarebytes.
  • Please save the file to your normal saved file location or the desktop
  • double click on rr-free-setup to run the installation program
  • accept the license agreement.
  • follow all the steps and click finish to run the program
  • Click the check for updates link
  • click the scan link to start scanning
  • when done, follow the onscreen directions to remove anything that it found.
Let us know your results, please.
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#3 Dirtcreature

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Posted 05 October 2007 - 12:54 PM

Okay. I did all that, and the folder that refused to be moved has gone.

However, I'm still getting this pesky speech bubble popping up from the system tray with the following message in it.

"Privacy threats detected!

Internet Trojans, Spyware and Adware are malicious applications endagering your computer and producing erratic system behaviour such as advertising popups, freezes and crashes.

Click here to fix this problem"

Also, I've noticed that whenever I try to use Google on IE and I click on a link, the tab says "Jump" and then goes to a completely unrelated website.
Making viruses, malware, grayware, spyware, adware, etc: Nature's way of saying "Hah hah! You have no friend's, you ugly virgin!"

#4 quietman7

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Posted 05 October 2007 - 01:13 PM

If your using Win XP or 2000, please print out and follow the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob".
(scroll down to where it says Removal Instructions)
If you have downloaded SmitfraudFix previously please delete that version and download it again as the tool is frequently updated!

Then download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Reboot in "SAFE MODE using the F8 method and launch SUPERAntispyware.
  • In the main screen, under "Scan for Harmful Software" click Scan your computer.
  • There are three scanning options. Choose "Perform Complete Scan" and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure they all have a checkmark next to them and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked to reboot, click "Yes".
  • If not, select Close to exit the program and reboot normally.

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#5 Dirtcreature

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Posted 06 October 2007 - 04:53 AM

Okay. I've done all of that but IE still appears to be hijacked. For example, when I use Google and click on a link, it still takes me to a completely unrelated site.

Also, before I began trying to get rid of any infection and hacks and from the time of this trouble beginning, whenever I shut down (and this still happens now) in says that run32.dll has trouble closing and I end up having to click the button to make it close before my PC can shutdown.

Additional - And that stupid speech bubble still keeps appearing in the task bar after everything I've done!

Edited by Dirtcreature, 06 October 2007 - 05:05 AM.

Making viruses, malware, grayware, spyware, adware, etc: Nature's way of saying "Hah hah! You have no friend's, you ugly virgin!"

#6 quietman7

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Posted 06 October 2007 - 06:56 AM

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

If HijackThis will not run, try renaming it. Open the HijackThis Folder, right-click on the HijackThis.exe file and rename it Scanner.exe. Double-click on Scanner.exe (which is still HijackThis) and then run your scan. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Scanner.bat or Scanner.com

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".
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