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Ie Trouble


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5 replies to this topic

#1 aliasunknown

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Posted 02 October 2007 - 06:16 PM

A few months ago, I downloaded a file from Limewire and I've had trouble with Internet Explorer ever since. First, Limewire wouldn't shut down, so I removed it completely. Now, whenever Firefox or IE is open, about once a minute IE opens up on it's own. The page it goes to is usually somehow associated with whatever I'm looking at, as if someone googled the page I'm looking at, and put the result in a pop up. I've taken all the steps in the 'Preparation Guide For Use Before Posting A Hijackthis Log, Instructions for receiving help in cleaning your computer' thread, to no avail. So here is my hijack this log. PLEASE help me.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:08:43 PM, on 10/2/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Vinny\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.live.com/login.srf?id=2&s...=EN&lc=1033
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=566...n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EA Link\Core.exe" -silent
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Pop up Blocker] "C:\Program Files\Pop up Blocker\pd.exe" Minimize
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Amazon Unbox.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: PD - {1E4EFF61-92D4-45EE-A27A-14CB60B96B03} - C:\Program Files\Pop up Blocker\pd.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted Zone: http://members.flowertucci.com
O15 - Trusted Zone: http://thisgen268.proboards49.com
O15 - Trusted Zone: http://members.realitykings.com
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
O23 - Service: BitDefender Communicator (XCOMM) - Softwin - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 9550 bytes

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#2 suebaby41

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Posted 12 October 2007 - 03:11 PM

Welcome to the BleepingComputer Forums. Since it has been a few days, please post a new HijackThis log. Thank you for your patience.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.
You don't stop laughing when you get old; you get old when you stop laughing.
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 aliasunknown

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Posted 13 October 2007 - 05:13 PM

Here is my updated log. Thanks for the help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:11:54 PM, on 10/13/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16546)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
C:\Users\Vinny\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=566...n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EA Link\Core.exe" -silent
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Amazon Unbox.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted Zone: http://members.flowertucci.com
O15 - Trusted Zone: http://thisgen268.proboards49.com
O15 - Trusted Zone: http://members.realitykings.com
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8249 bytes

#4 suebaby41

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Posted 23 October 2007 - 09:58 AM

Sorry for the delay in responding.

A few things you may do prior to cleaning:During the cleaning process, if any other issues appear, please let us know.
You don't stop laughing when you get old; you get old when you stop laughing.
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#5 suebaby41

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Posted 23 October 2007 - 12:30 PM

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
I noticed that you have some programs that need to be updated.

As far as I know, BHODemon is not being updated. Please read the author's comments regarding
BHODemon.
Spybot S&D's TeaTimer and
SpywareGuard perform the same function as BHODemon. I recommend using SpywareGuard along with SpywareBlaster.. I use Spybot S&D without TeaTimer.

Step 1

Your Java Runtime Environment is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove the older versions of Java Runtime Environment..
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Please download the latest Java Runtime Environment.
  • Scroll down to where it says Java Runtime Environment (JRE) 6. The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the Download button to the right.
  • Check the box that says: Accept License Agreement.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • On your desktop, double-click on jre-6-windows-i586.exe to install the newest version.
After you have installed the Java software on your computer, you must restart your browser. You can verify that Java Runtime Environment (RTE) has been installed correctly by clicking on the Verify Installation button on the JAVA SOFTWARE MANUAL DOWNLOAD page.

Step 2

I recommend using Spyware Blaster along with Spyware Guard.Step 3

Download and install AVG Anti-Spyware
  • Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active Internet connection to perform this)
    • Wait until you see the Update successful message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
  • If you are having problems with the updater, you can use this link to manually update AVG Anti-Spyware.
    AVG Anti-Spyware manual updates .
  • Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Scan With AVG Anti-Spyware. IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process.
  • Reboot to Safe Mode. (without networking support !) If you don't know how to boot in Safe Mode, here is a tutorial, How To Start Windows in Safe Mode.
  • Please start AVG Anti-Spyware and run a full scan.
    • Click on Scanner on the toolbar.
    • Click on the Settings tab.
      • Under How to act?
        • Click on Recommended Action and choose Quarantine from the popup menu.
      • Under How to scan?
        • All boxes should be checked.
      • Under Possibly unwanted software:
        • All boxes should be checked.
      • Under Reports:
        • Select Automatically generate report after every scan and uncheck Only if threats were found.
      • Under What to scan?
        • Select Scan every file.
    • Click on the Scan tab.
    • Click on Complete System Scan to start the scan process.
    • Let the program scan the machine.
    • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window, click on the Apply all Actions button. (3)
      Posted Image
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
  • Reboot in Normal Mode.
Step 4

CCleaner is a tool for cleaning temporary files stored on your computer which may help improve performance.
  • Please download CCleaner
  • Starting with v1.27.260, "CCleaner" installs the "Yahoo Toolbar" as an option which IS checked by default during the installation. IF you do NOT want it, REMOVE the check when provided with the option OR download the toolbar free Basic version instead of the Standard Build.
  • Unzip the file to install.
  • Before first use, select Options > Advanced and UNCHECK Only delete files in Windows Temp folder older than 48 hours.
  • Select the items you wish to clean up.
    • In the Windows Tab:
      • Clean all entries in the Internet Explorer section except Cookies.
      • Clean all the entries in the Windows Explorer section.
      • Clean all entries in the System section.
      • Clean all entries in the Advanced section.
      • Clean any others that you choose.
    • In the Applications Tab:
      • Clean all except cookies in the Firefox/Mozilla section if you use it.
      • Clean all in the Opera section if you use it.
      • Clean Sun Java in the Internet Section.
      • Clean any others that you choose.
  • Click the Run Cleaner button.
  • A pop up box will appear advising this process will permanently delete files from your system.
  • Click OK. CCleaner will scan and clean your system.
  • Click Exit when done.
Do not run it yet.
CAUTION: Please use the "Issues" button ONLY if you know how to use it. This is a built-in registry cleaner. If you donít know how to use it, you may cause irreparable damage to your system.

Step 5

Please disconnect from the Internet. Please close ALL browser windows (including this one).

Now we will address the HijackThis fixes.

Please run HijackThis and click Scan Place checks next to the following entries (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Global Startup: Amazon Unbox.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O13 - Gopher Prefix


These are optional fixes. These programs are not required to start automatically as you can start them manually if you need them.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. It is advised that you disable these programs so that they do not take up necessary resources. Many users have reported these processes slow their boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues Please run HijackThis and click Scan. Place checks next to the following entries.

QPService.exe ( HP_QuickPlay) process can be removed to free up resources without compromising system performance. Related to HP_QuickPlay brings your favorite music and movies to life with the touch of a button. Adds Hewlett Packard quick play functions to windows. Basically starts the DVD or audio program with the touch of a button. It launches the DVD program with only a minimal windows boot. Supposed to conserve the battery by not loading windows each time you want to watch a movie. This is a valid program, but it is up to you whether or not you want it to run on startup. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

HPWuSchd2.exe and HPWuSchd.exe (HP software updates) process can be removed to free up resources without compromising system performance. This is the HP software updates. If a shortcut doesn't exist, create your own and run it manually This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

qlbctrl.exe (HP Quick Launch Buttons) process can be removed to free up resources without compromising system performance. qlbctrl.exe is a QLB Controller from Hewlett-Packard Development Company, L.P. belonging to HP Quick Launch Buttons. This is a valid program, but it is up to you whether or not you want it to run on startup. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

HPWAMain.exe (hpWirelessAssistant) process can be removed to free up resources without compromising system performance. hpwamain.exe is a HPWAMain Module from Hewlett-Packard Development Company, L.P. belonging to HP Wireless Assistant application bundled with HP computers that allows you to control different settings on the computer's wireless devices such as Bluetooth and WLAN. This is a valid program, but it is up to you whether or not you want it to run on startup. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

issch.exe ISUSScheduler ( InstallShield Update Service Scheduler) process can be removed to free up resources without compromising system performance. It automatically searches for and performs any updates to the software so youíre always working with the most current version. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

You have realsched.exe (RealPlayer's autoupdate program) running at Startup. This is RealPlayer's autoupdate program and is not necessary for the program to function properly. realsched.exe is a program which schedules for manual update checks for Real Networks products. This is a non-essential process. Disabling or enabling this is down to user preference however disabling may prevent notification of updates. It is considered to be a resource hog. You will still be able to start it manually if you need it. You can fix this with HijackThis, but you will need to change the setting in RealPlayer itself to keep it from resetting itself. Item(s) to fix in HijackThis:

O4 ‑ HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" ‑osboot

nvsvc.exe (NVIDIA Driver Helper Service) process can be removed to free up resources without compromising system performance. nvsvc.exe is a part of the graphic card drivers from NVIDIA. nvsvc.dll is a NVIDIA Driver Helper Service, This is a non-essential process. Disabling or enabling it is down to user preference. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart

NvCpl.dll,NvStartup initializes the clock and memory settings on nVidia based graphics cards. Enable if you overclock your card. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

You have NvMcTray.dll,NvTaskbarInit running at Startup. This is a System Tray icon used to manage settings for nVidia based graphics cards. May be required for some 3D applications to recognize your card correctly - such as the game "Everquest". Otherwise, settings can be changed manually via Display Properties. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

GoogleDesktop.exe (Google Desktop Search) process can be removed to free up resources without compromising system performance. Google Desktop Search - "a desktop search application that provides full text search over your email, computer files, chats, and the web pages you've viewed. By making your computer searchable, Google Desktop Search puts your information easily within your reach and frees you from having to manually organize your files, emails, and bookmarks". This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup

You have reader_sl.exe running at Startup. This is a process associated with the Adobe Reader. It is used to decrease the load time for the reader when a PDF document is selected. This is a non-essential process. You will still be able to start it manually if you need it. You can fix this with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

You have QuickTime running at Startup. This is QuickTime's system tray icon and not necessary for the program to function properly. It is considered to be a resource hog. You will still be able to start it manually if you need it. You can fix this with HijackThis, but you will need to change the setting in QuickTime Player itself to keep it from resetting itself. Item(s) to fix in HijackThis:

O4 ‑ HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" ‑atboottime

There is a small program that will prevent QuickTime from resetting itself.
Please download Engraph-QuickTime-Killer This is a free utility from EnGraph software. For more information about EnGraph, go to www.engraph.com. This application is intended for people that use or consume Sprint Video Mail, as Sprint uses QuickTime for viewing thier movies. (or anybody that hates QuickTime) Of course, as soon as QuickTime is ran, it adds itself to startup, which is very annoying to me. This application will remove QuickTime from start up and kill any running QuickTime processes. This application runs silently at start up and closes itself as soon as it takes care of QuickTime.

sidebar.exe (Windows Vista Sidebar) process can be removed to free up resources without compromising system performance. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

ehtray.exe (Media Center) process can be removed to free up resources without compromising system performance. This startup loads a system tray icon that allows you to control various aspects of Media Center. Enables the user to access Windows Messenger from within Media Center. This is a valid program, but it is up to you whether or not you want it to run on startup. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

ISUSPM Startup ISUSPM.exe ( InstallShield Update Service Scheduler) process can be removed to free up resources without compromising system performance. It automatically searches for and performs any updates to the software so youíre always working with the most current version. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

WMPNSCFG.exe (Windows Media Player) process can be removed to free up resources without compromising system performance. A program associated with Windows Media Player. According to this technote, wmpnscfg.exe is used to alert users when a new media device is found on the network. Wmpnscfg is also responsible for starting the Windows Media Player Network Sharing Service (NSS) and then waits for notifications from the service. When wmpnscfg is notified that a new media device is available on the network, it displays a popup in the system tray that informs the user about the availability of the new device. If the user clicks the popup, wmpnscfg launches Windows Media Player, which displays a dialog box that asks the user to either allow or deny sharing with the new device. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time.

James Dooley, Development Lead, Windows Media Devices Group, Microsoft Corp.
wrote:

  • To exit that app, run (Note that "/Close" is case sensitive):
    \Program Files\Windows Media Player\wmpnscfg.exe" /Close
  • To make it not run again, open the registry key
    HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\Preferences\HME and set the DWORD value DisableDiscovery to 2.
  • If you had a UPnP Media Renderer or control point on your local network, you'd also be able to disable it by right-clicking on its taskbar icon (which only shows if it finds a UPnP
    Media Renderer or control point) and choose "Disable Future Notifications".
  • As to why it starts running when you've disabled media sharing, that's a bug
    in WMP 11 Beta2.

It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

sidebar.exe (Windows Vista Sidebar) process can be removed to free up resources without compromising system performance. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

ONENOTEM.EXE (Microsoft Office OneNote 2003 Quick Launch) process can be removed to free up resources without compromising system performance. Microsoft Office OneNote 2003 Taskbar Launch icon. This icon enables you to launch the OneNote note taking and management program from the System Tray. ONENOTEM.EXE is a part of the note taking program that ships with Microsoft Office 2003. It is required for the side note windows to work. This is a valid program, but it is up to you whether or not you want it to run on startup. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

AppleMobileDeviceService.exe (Apple Mobile Device) process can be removed to free up resources without compromising system performance. Used by iTunes to communicate with the Apple iPhone when it is connected to your computer. This is a valid program, but it is up to you whether or not you want it to run on startup. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. To change the service to Manual.
  • Right-click on My Computer and choose Manage.
  • Expand the Services and Applications section and click on Services.
  • On the right-side of the screen, find the entry for name of O23 service identified in HijackThis and double-click on it.
  • Change the Startup Type: to Manual.
  • Hit the OK button and close the Computer Management screen.
It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

CLCapSvc.exe (HP QuickPlay- CyberLink Background Capture Service) process can be removed to free up resources without compromising system performance. Enjoy quick and easy access to your entertainment using HP QuickPlay features. Watch a DVD or TV, listen to music, view photos or video, play games or watch yourself singing along to your favorite songs with the Karaoke feature and optional HP Webcam. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. To change the service to Manual.
  • Right-click on My Computer and choose Manage.
  • Expand the Services and Applications section and click on Services.
  • On the right-side of the screen, find the entry for HP QuickPlay and double-click on it.
  • Change the Startup Type: to Manual.
  • Hit the OK button and close the Computer Management screen.
Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe

clsched.exe (HPO QuickPlay - CyberLink Task Scheduler - CLSched Module from CyberPower Systems) process can be removed to free up resources without compromising system performance. clsched.exe is a process associated with CLSched Module from CyberPower Systems, Inc. Disabling or enabling it is down to user preference. To change the service to Manual.
  • Right-click on My Computer and choose Manage.
  • Expand the Services and Applications section and click on Services.
  • On the right-side of the screen, find the entry for CyberLink Task Scheduler and double-click on it.
  • Change the Startup Type: to Manual.
  • Hit the OK button and close the Computer Management screen.
This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe

hpqwmiex.exe (HP ProtectTools) process can be removed to free up resources without compromising system performance. This is a valid program, but it is up to you whether or not you want it to run on startup. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. To change the service to Manual.
  • Right-click on My Computer and choose Manage.
  • Expand the Services and Applications section and click on Services.
  • On the right-side of the screen, find the entry for hpqwmiex and double-click on it.
  • Change the Startup Type: to Manual.
  • Hit the OK button and close the Computer Management screen.
Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

IDriverT.exe (InstallShield- InstallDriver Table Manager) process can be removed to free up resources without compromising system performance. idrivert.exe is a process which belongs to the InstallShield product installation service which should only appear when you are installing a new piece of software. This program is not required to start automatically as you can start it manually if you need it. To change to Manual:
  • Right-click on My Computer and choose Manage.
  • Expand the Services and Applications section and click on Services.
  • On the right-side of the screen, find the entry for InstallDriver Table Manager and double-click on it.
  • Change the Startup Type: to Manual.
  • Hit the OK button and close the Computer Management screen.
Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

ipodservice.exe is a process belonging to Apple's iTunes peer-to-peer download tool. The ipodservice.exe process is a utility used to download mp3 files for your iPod. If you do not use it, or do not have an iPod, you can safely disable this process. This process can be removed to free up resources without compromising system performance. It is advised that you disable this program so that it does not take up necessary resources. To disable ipodservice, click Start > Settings > Control Panel > Performance and Maintenance > Administrative Tools > Services. Find the IpodService, Right-click and select Properties. Change the setting in StartUp type: to Disabled or click Start > Run. Type services.msc Find the IpodService, Right-click and select Properties. Change the setting in StartUp type to Disabled to disable the service. Item(s) to fix in HijackThis:

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

If you did not add the listed domains to the Trusted Zones yourself, have HijackThis fix it.

O15 - Trusted Zone: http://members.flowertucci.com
O15 - Trusted Zone: http://thisgen268.proboards49.com
O15 - Trusted Zone: http://members.realitykings.comt


Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 6

Letís run CCleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

Step 7

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post the logs from AVG Anti-Spyware and the list of filenames and locations for any files that canít be cleaned / deleted that were reported after you completed the online scans.

Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#6 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 09 November 2007 - 12:01 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
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