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I Am Infected


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#1 Tizzanne

Tizzanne

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Posted 30 September 2007 - 09:38 PM

Hi everyone,

I have been having some hassles lately with my laptop running slow, taking a long time on startup and shutdown, and other problems which have caused shutdown and disc check to run. I have run my anti-virals, disc cleanup, defrg's, etc, and not a lot seems to have improved. So today I opened my task anager and decided to check all the running processes against Bleeping's database. To my absolute horror, I have discovered about 55 processes running and only about half or less could be verified as supposed to be there. There were quite a few that had no info on Bleeping's database and a hell of a lot that I found to be a mix of trojans, worms, hijackers, etc.

What do I do now? I am not a very computer savvy person, hating to do just about anything that I don't have step-by-step instructions for and always worried I might do something disastrous. I thought I had taken good care to keep my computer clean, running regular virus scans etc, and I have AntiVir as my active realtime guard. Not only do I not know how these headache makers got on to my computer, I have no idea how to get rid of them.

PLEASE somebody, help me.
Tizzanne

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#2 buddy215

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Posted 01 October 2007 - 05:53 AM

Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

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Post a Hijack This Log in the Hijack This Forum by following the directions in the link below if the programs above have not removed ALL malware. DO NOT post a log in this forum. http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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