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Slow Internet


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9 replies to this topic

#1 c410berry

c410berry

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Posted 30 September 2007 - 09:11 PM

My internet is running really slow all of a sudden. I've gone through many of your suggestions already. I ran BitDefender Online and it found:
Trojan.Winreg.Startpage.CE and Generic.Zlob.4FZ4C88A but I've seen no improvement in speed.

Also, this may be unrelated, and I may have set something wrong, but my system volume keeps being reset to Low / 0.

Thanks for your help. My HijackThis Log is below.

Christy

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:07 PM, on 9/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus7.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/s/s.dll?spage=hb/index.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\System32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\System32\InetCntrl\PopupKil\BsafeBHO.dll
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKLM\..\Run: [HelpCenter] C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe /P HelpCenter
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1141183997718
O16 - DPF: {7E9522CF-6B95-46D6-8E2F-7638F507313F} (BLS_SpeedOP.systemcheck) - http://www.fastaccess.drivers.bellsouth.ne...bls_speedop.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://games.bellsouth.net/Gh/FeedingFrenz...outLauncher.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://68.213.70.251:8192/activex/AMC.cab
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe (file missing)

--
End of file - 5604 bytes

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#2 RichieUK

RichieUK

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Posted 08 October 2007 - 11:37 AM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum c410berry :thumbsup:
My name is Richie and i'll be helping you to fix your problems.

It appears you've no virus protection installed.
Download\install one of the following freeware options from the choice below.
Once installed update its definitions and then run a full system virus scan.

AVG7 Free Edition Antivirus:
http://free.grisoft.com/softw/70free/setup...ree_446a965.exe

Avast! 4 Home Edition:
http://files.avast.com/iavs4pro/setupeng.exe

Avira AntiVir Personal Edition Classic
http://www.free-av.com/


Your version of Sun Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older versions of Sun Java,and then update.
1. Download the latest version of Java Runtime Environment (JRE)
2. Scroll down to where it says 'Java Runtime Environment (JRE) 6 update 3'.
3. Click the "Download" button to the right.
4. Check the box that says: "Accept License Agreement".
5. The page will refresh.
6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.
7. Close any programs you may have running - especially your web browser.
8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
10. Click the Change/Remove button.
11. Repeat as many times as necessary to remove each Java versions.
12. Reboot your computer once all Java components are removed.
13. Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.



If you have previously downloaded ComboFix,please delete that version now.
Now download Combofix and save to your desktop:
Note:
It is important that it is saved directly to your desktop

Close any open browsers.
Double click on combofix.exe and follow the prompts.
When it's finished it will produce a log.
Post the entire contents of C:\ComboFix.txt into your next reply.
Note:
Do not mouseclick combofix's window while it's running.
That may cause the program to freeze/hang.

Do NOT post the ComboFix-quarantined-files.txt unless I ask.

Also post a new Hijackthis log please.
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#3 c410berry

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Posted 08 October 2007 - 04:27 PM

Thank you, Richie.

I think we have the BSafe Online Anti-virus program running. It scans once per week, but has never found anything. Does it appear to you that it is not installed or not running properly?

I'll follow all your instructions when I get home this evening and let you know what happens. Thanks for your help.

Christy

#4 RichieUK

RichieUK

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Posted 08 October 2007 - 05:25 PM

I think we have the BSafe Online Anti-virus program running. It scans once per week, but has never found anything. Does it appear to you that it is not installed or not running properly?

I suggest you should still download/install one of the above freeware antivirus programs above.
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#5 c410berry

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Posted 08 October 2007 - 09:56 PM

Avast found: WIN32: CTX C:\WINDOWS\system32\Active Scan\pskavs.dll.

My internet browser speed seems to be much better. Combo fix and HijackThis logs are below.

Thanks, Christy

ComboFix 07-10-09.2 - Owner 2007-10-08 22:34:32.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.10 [GMT -4:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Administrator\Desktop\internet.lnk
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\#SharedObjects\C9ELJ5W7\www.broadcaster.com
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com\settings.sol
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com\settings.sol
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2007-09-09 to 2007-10-09 )))))))))))))))))))))))))))))))
.

2007-10-08 22:33 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-10-08 18:41 95,608 --a------ C:\WINDOWS\system32\AvastSS.scr
2007-10-08 18:41 94,416 --a------ C:\WINDOWS\system32\drivers\aswmon2.sys
2007-10-08 18:41 92,848 --a------ C:\WINDOWS\system32\drivers\aswmon.sys
2007-10-08 18:41 42,912 --a------ C:\WINDOWS\system32\drivers\aswTdi.sys
2007-10-08 18:41 26,624 --a------ C:\WINDOWS\system32\drivers\aavmker4.sys
2007-10-08 18:41 23,152 --a------ C:\WINDOWS\system32\drivers\aswRdr.sys
2007-10-08 18:40 <DIR> d-------- C:\Program Files\Alwil Software
2007-10-08 18:40 801,144 --a------ C:\WINDOWS\system32\aswBoot.exe
2007-09-30 22:03 <DIR> d-------- C:\Program Files\Trend Micro
2007-09-30 18:10 <DIR> d-------- C:\WINDOWS\BDOSCAN8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-10-09 02:04 --------- d-----w C:\Program Files\The Weather Channel FW
2007-10-09 02:02 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-10-09 02:02 --------- d-----w C:\Program Files\Java Web Start
2007-09-30 19:21 --------- d-----w C:\Program Files\Free Offers from Freeze.com
2007-08-30 02:17 --------- d-----w C:\Documents and Settings\Owner\Application Data\Real
2007-08-30 02:17 --------- d-----w C:\Documents and Settings\Owner\Application Data\Real
2007-08-30 02:14 --------- d-----w C:\Program Files\Common Files\xing shared
2007-08-30 02:14 --------- d-----w C:\Program Files\Common Files\Real
2007-08-26 20:59 --------- d-----w C:\Program Files\iTunes
2007-08-26 20:59 --------- d-----w C:\Program Files\iPod
2007-08-26 20:53 --------- d-----w C:\Program Files\Apple Software Update
2007-08-25 18:23 --------- d-----w C:\Program Files\Quicken
2007-08-15 19:24 --------- d-----w C:\Program Files\QuickTime
2007-07-30 23:19 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-07-30 23:19 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-07-30 23:19 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe
2007-07-30 23:19 43,352 ----a-w C:\WINDOWS\system32\wups2.dll
2007-07-30 23:19 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll
2007-07-30 23:19 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll
2007-07-30 23:19 1,712,984 ----a-w C:\WINDOWS\system32\wuaueng.dll
2007-07-30 23:18 33,624 ----a-w C:\WINDOWS\system32\wups.dll
2006-10-05 19:34 630,784 ----a-w C:\Documents and Settings\Owner\chatlnk.exe
2006-06-04 01:47 37,608 -c--a-w C:\Documents and Settings\Owner\Application Data\GDIPFONTCACHEV1.DAT
2006-06-04 01:47 37,608 -c--a-w C:\Documents and Settings\Owner\Application Data\GDIPFONTCACHEV1.DAT
2005-11-23 16:39 3,070,432 ----a-w C:\Program Files\Install_Webdriver.exe
2005-03-08 17:02 2,636,408 -c--a-w C:\Program Files\aawsepersonal.exe
2004-07-10 16:47 683,132 -c--a-w C:\Program Files\flashplayer7installer.exe
2003-04-06 07:08:06 32 -csha-w C:\WINDOWS\{ADFC334B-E44E-4252-9E58-F3DC22D643D5}.dat
2003-04-06 07:08:06 32 -csha-w C:\WINDOWS\system32\{EF9A1554-D9CD-46A9-8118-71E5AF25A8F6}.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WCOLOREAL"="C:\Program Files\COMPAQ\Coloreal\coloreal.exe" [2002-02-20 23:40]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2002-09-14 01:42]
"PS2"="C:\WINDOWS\system32\ps2.exe" []
"PaperPort PTD"="C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe" [2004-04-14 14:46]
"KBD"="C:\HP\KBD\KBD.EXE" [2001-07-07 01:56]
"InetCntrl"="C:\WINDOWS\System32\InetCntrl\InetCntrl.exe" [2005-08-24 17:32]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 20:04]
"FLMOFFICE4DMOUSE"="C:\Program Files\Browser MOUSE\mouse32a.exe" [2005-06-24 22:18]
"HelpCenter"="C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe" [2006-10-30 12:00]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-08-29 22:13]
"AlcxMonitor"="ALCXMNTR.EXE" [2004-09-07 14:47 C:\WINDOWS\ALCXMNTR.EXE]
"BlockTracker"="c:\hp\bin\BlockTracker.exe" []
"ControlCenter2.0"="C:\Program Files\Brother\ControlCenter2\brctrcen.exe" [2004-07-20 09:34]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2002-09-09 11:05]
"IndexSearch"="C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe" [2004-04-14 15:04]
"NvCplDaemon"="NvQTwk" []
"nwiz"="nwiz.exe" [2002-10-01 03:39 C:\WINDOWS\system32\nwiz.exe]
"Picasa Media Detector"="C:\Program Files\Picasa2\PicasaMediaDetector.exe" [2007-01-31 22:52]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24]
"S3TRAY2"="S3tray2.exe" [2003-02-25 05:33 C:\WINDOWS\system32\S3tray2.exe]
"SetDefPrt"="C:\Program Files\Brother\Brmfl04b\BrStDvPt.exe" [2004-05-25 09:16]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-10-14 10:22]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-09-06 06:06]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVIEW"="nview.dll" [2002-10-01 03:39 C:\WINDOWS\system32\nview.dll]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"NoDispBackgroundPage"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
@=

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\d_kmd.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Billminder.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Billminder.lnk
backup=C:\WINDOWS\pss\Billminder.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Scheduled Updates.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Quicken Scheduled Updates.lnk
backup=C:\WINDOWS\pss\Quicken Scheduled Updates.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Startup.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Quicken Startup.lnk
backup=C:\WINDOWS\pss\Quicken Startup.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DW4]
"C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent]
"c:\Program Files\Microsoft Money\System\Money Express.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"NVSvc"=2 (0x2)
"ewido security suite control"=2 (0x2)


*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2007-10-02 03:54:31 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-10-06 13:54:01 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#Deskjet#3420.job"
"2007-10-09 02:40:02 C:\WINDOWS\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1169 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-08 22:42:37
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-10-08 22:44:05
C:\ComboFix-quarantined-files.txt ... 2007-10-08 22:43
.
--- E O F ---


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:51:20 PM, on 10/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\system32\S3tray2.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/s/s.dll?spage=hb/index.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\System32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\System32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKLM\..\Run: [HelpCenter] C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe /P HelpCenter
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04b\BrStDvPt.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1141183997718
O16 - DPF: {7E9522CF-6B95-46D6-8E2F-7638F507313F} (BLS_SpeedOP.systemcheck) - http://www.fastaccess.drivers.bellsouth.ne...bls_speedop.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://games.bellsouth.net/Gh/FeedingFrenz...outLauncher.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://68.213.70.251:8192/activex/AMC.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe (file missing)

--
End of file - 8427 bytes

#6 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
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  • Local time:05:17 AM

Posted 09 October 2007 - 10:02 AM

Download\install 'SuperAntiSpyware Home Edition Free Version' from here:
http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE

Launch SuperAntiSpyware and click on 'Check for updates'.
Once the updates have been installed,exit SuperAntiSpyware.

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -

Exit Hijackthis.

Find and delete:
C:\Program Files\Free Offers from Freeze.com

Start SuperAntiSpyware.
On the main screen click on 'Scan your computer'.
Check: 'Perform Complete Scan'.
Click 'Next' to start the scan.

Superantispyware will now scan your computer,when it's finished it will list all/any infections found.
Make sure everything found has a checkmark next to it,then press 'Next'.
Click on 'Finish' when you've done.

It's possible that the program will ask you to reboot in order to delete some files.

Obtain the SuperAntiSpyware log as follows:
Click on 'Preferences'.
Click on the 'Statistics/Logs' tab.
Under 'Scanner Logs' double click on 'SuperAntiSpyware Scan Log'.
It will then open in your default text editor,such as Notepad.
Copy and paste the contents of that report into your next reply.
Also post a new Hijackthis log,let me know how your pc is running now.

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#7 c410berry

c410berry
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  • Local time:11:17 PM

Posted 09 October 2007 - 08:08 PM

HjackThis and SuperAntiSpyware logs are below. It seems to be running normally now.
Thanks, Christy


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:04:12 PM, on 10/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\system32\S3tray2.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/s/s.dll?spage=hb/index.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O2 - BHO: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\System32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\System32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\System32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKLM\..\Run: [HelpCenter] C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe /P HelpCenter
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04b\BrStDvPt.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1141183997718
O16 - DPF: {7E9522CF-6B95-46D6-8E2F-7638F507313F} (BLS_SpeedOP.systemcheck) - http://www.fastaccess.drivers.bellsouth.ne...bls_speedop.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://games.bellsouth.net/Gh/FeedingFrenz...outLauncher.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://68.213.70.251:8192/activex/AMC.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe (file missing)

--
End of file - 8514 bytes



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/09/2007 at 08:41 PM

Application Version : 3.9.1008

Core Rules Database Version : 3321
Trace Rules Database Version: 1322

Scan type : Complete Scan
Total Scan Time : 01:01:38

Memory items scanned : 396
Memory threats detected : 0
Registry items scanned : 5885
Registry threats detected : 3
File items scanned : 40792
File threats detected : 68

Browser Hijacker.Apropos Media/PeopleOnPage
HKLM\Software\Classes\CLSID\{7DD95801-9882-11CF-9FA9-00AA006C42C4}
HKCR\CLSID\{7DD95801-9882-11CF-9FA9-00AA006C42C4}
HKCR\CLSID\{7DD95801-9882-11CF-9FA9-00AA006C42C4}\409

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@57386690[2].txt
C:\Documents and Settings\Owner\Cookies\owner@5255712[2].txt
C:\Documents and Settings\Owner\Cookies\owner@www.precisioncounter[2].txt
C:\Documents and Settings\Owner\Cookies\owner@1071861278[1].txt
C:\Documents and Settings\Owner\Cookies\owner@cgi-bin[2].txt
C:\Documents and Settings\Owner\Cookies\owner@sitestat.mayoclinic[1].txt
C:\Documents and Settings\Owner\Cookies\owner@media.adrevolver[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.adbrite[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.m5prod[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.oneplace[1].txt
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[1].txt
C:\Documents and Settings\Owner\Cookies\owner@samoan808.tripod[2].txt
C:\Documents and Settings\Owner\Cookies\owner@1071423121[1].txt
C:\Documents and Settings\Owner\Cookies\owner@h.starware[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adserving.autotrader[1].txt
C:\Documents and Settings\Owner\Cookies\owner@1071066743[1].txt
C:\Documents and Settings\Owner\Cookies\owner@1071862548[1].txt
C:\Documents and Settings\Owner\Cookies\owner@sales.liveperson[2].txt
C:\Documents and Settings\Owner\Cookies\owner@tracking.hearthstoneonline[2].txt
C:\Documents and Settings\Owner\Cookies\owner@bluestreak[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.xplusone[2].txt
C:\Documents and Settings\Owner\Cookies\owner@2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@specificclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.uolmg[2].txt
C:\Documents and Settings\Owner\Cookies\owner@apmebf[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adv.medscape[2].txt
C:\Documents and Settings\Owner\Cookies\owner@richmedia.yahoo[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adv.webmd[2].txt
C:\Documents and Settings\Owner\Cookies\owner@toplist[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adopt.specificclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@68069168[2].txt
C:\Documents and Settings\Owner\Cookies\owner@adrevolver[2].txt
C:\Documents and Settings\Owner\Cookies\owner@adrevolver[3].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[2].txt
C:\Documents and Settings\Owner\Cookies\owner@stats.channel4[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atwola[1].txt
C:\Documents and Settings\Owner\Cookies\owner@partner2profit[2].txt
C:\Documents and Settings\Owner\Cookies\owner@try.starware[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.cluster02.oasis.zmh.zope[2].txt
C:\Documents and Settings\Owner\Cookies\owner@members.tripod[1].txt
C:\Documents and Settings\Owner\Cookies\owner@1069870899[2].txt
C:\Documents and Settings\Owner\Cookies\owner@1067779653[1].txt
C:\Documents and Settings\Owner\Cookies\owner@dp[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.burstbeacon[1].txt
C:\Documents and Settings\Owner\Cookies\owner@anat.tacoda[2].txt
C:\Documents and Settings\Owner\Cookies\owner@burstnet[2].txt
C:\Documents and Settings\Owner\Cookies\owner@casalemedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.burstnet[1].txt
C:\Documents and Settings\Owner\Cookies\owner@anad.tacoda[2].txt
C:\Documents and Settings\Administrator\Cookies\owner@ads.as4x.tmcs[2].txt
C:\Documents and Settings\Administrator\Cookies\owner@coolsavings[1].txt
C:\Documents and Settings\Administrator\Cookies\owner@exitexchange[2].txt
C:\Documents and Settings\Administrator\Cookies\owner@macromedia[2].txt
C:\Documents and Settings\Administrator\Cookies\owner@stats.klsoft[1].txt
C:\Documents and Settings\Administrator\Cookies\owner@www.analporn4freegold[1].txt
C:\Documents and Settings\Default User\Cookies\owner@ads.as4x.tmcs[2].txt
C:\Documents and Settings\Default User\Cookies\owner@coolsavings[1].txt
C:\Documents and Settings\Default User\Cookies\owner@exitexchange[2].txt
C:\Documents and Settings\Default User\Cookies\owner@macromedia[2].txt
C:\Documents and Settings\Default User\Cookies\owner@stats.klsoft[1].txt
C:\Documents and Settings\Default User\Cookies\owner@www.analporn4freegold[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\owner@ads.as4x.tmcs[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\owner@coolsavings[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\owner@exitexchange[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\owner@macromedia[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\owner@stats.klsoft[1].txt

Trojan.WinFixer 2006
C:\WINDOWS\system32\drivers\d_kmd.sys

#8 RichieUK

RichieUK

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Posted 10 October 2007 - 07:09 AM

Your log is clean :thumbsup:
If all's ok,please do the following.

Find and delete:
C:\Qoobox

Download ATF Cleaner by Atribune:
http://www.atribune.org/ccount/click.php?id=1

Double-click ATF-Cleaner.exe to run the program.
Click 'Select All' found at the bottom of the list.
Click the 'Empty Selected' button.

If you use Firefox browser, do this also:
Click Firefox at the top and choose 'Select All' from the list.
Click the 'Empty Selected' button.
NOTE:
If you would like to keep your saved passwords,please click 'No' at the prompt.

If you use Opera browser,do this also:
Click Opera at the top and choose 'Select All' from the list.
Click the 'Empty Selected' button.
NOTE:
If you would like to keep your saved passwords,please click 'No' at the prompt.
Click 'Exit' on the Main menu to close the program.


Click on Start/All Programs/Accessories/System Tools/System Restore.
In the 'System Restore' window,click on the 'Create a Restore Point' button,then click 'Next'.
In the window that appears,enter a description\name for the Restore Point,then click on 'Create',wait,then click 'Close'.
The date and time will be created automatically.

Next click on Start/All Programs/Accessories/System Tools/Disk Cleanup.
The 'Select Drive' box will appear,click on Ok.
The 'Disk Cleanup for [C:]' box will appear,click on the 'More Options' tab.
At the bottom in the 'System Restore' window,click on the 'Clean up...' button.
A box will pop up 'Are you sure you want to delete all but the most recent restore point?',click on 'Yes'.
Click on 'Yes' at 'Are you sure you want to perform these actions?'.
Now wait until 'Disk Cleanup' finishes and the box disappears.

Read through the information found in the link below,to help you prevent any possible future infections:

Simple and easy ways to keep your computer safe and secure on the Internet:
http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
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#9 c410berry

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Posted 11 October 2007 - 06:33 PM

I think we are cured. You are my hero.
Thanks, Christy

#10 RichieUK

RichieUK

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Posted 12 October 2007 - 04:09 AM

You're most welcome Christy.

This thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
If you should have a new issue, please start a new topic.
This applies only to the original topic starter.
Everyone else please begin a New Topic.
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