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Problems Saving Word File To Cd

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#1 Helpyouhelpme


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Posted 30 September 2007 - 07:58 PM

I apologize in advance because this might be tricky. I am trying to help my in-laws from 2 1/2 hours away. I am just confused on this one so any help would be appreciated. When trying to save a file from Microsoft Word to cd (using XP) they received an error message stating that they do not have access to the folder and to see the administrator. They also can no longer open the cd drive at all. This is using blank cds. I know this is a little unspecific, sorry. I've never seen anything like this before so any help would be great. Thanks in advance.

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#2 Platypus


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Posted 30 September 2007 - 08:28 PM

When you say blank CD, are they CD-RW (re-writable) disks? They will have to be in order to save from within Word. To use a CD-R, the file would have to be saved to the hard drive then burned to CD with their burning program, eg Nero, Roxio.

This might help, hope so. If you already know this & have covered it, disregard me... :thumbsup:

Edited by Platypus, 30 September 2007 - 08:29 PM.

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#3 joejimbo


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Posted 30 September 2007 - 08:29 PM

hmmm well from what I remember when windows say that this folder cannot be accessed means that the some other program is using it and "locked" the folder in a sense so that no other program can interfere. First try to close some programs and that might unlock the folder or better yet restart the computer if you could to start fresh. If you can access the folder but can't burn then it might be a problem of windows own burner software in which case you can just google for a free cd burning software. Hope that helped

#4 tg1911


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Posted 30 September 2007 - 09:54 PM

..... in which case you can just google for a free cd burning software.

No need to Google :thumbsup: :
Freeware Replacements For Common Commercial Apps
Under the CD & DVD Applications heading.
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