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Non System Disk Or Disk Error


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#1 hp1184

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Posted 30 September 2007 - 05:02 PM

I have an hp pavilion zt3000 and my hard drive crashed. I took it to a computer center that ran a diagnostics test (?) on my computer and told me that the hard drive was the only problem and simply replacing it should fix it. I bought the exact same hard drive to insure that it would be compatible with my computer. It is a Toshiba 40 GB HDD 2170 MK4018GAS. I put it in my computer exactly as the broken one was put in, but I get an error message that says "Non-System disk or disk error, replace and strike any key when ready." The drive is spinning but I don't know if there is anything else I need to do to get my computer to start up. If you have any advice as to what I'm doing wrong (keeping in mind that I don't know much about computers) I would greatly appreciate it. Thanks.

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#2 garmanma

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Posted 30 September 2007 - 05:35 PM

Did the computer store put the new hard drive in for you? Did you tell them to reload the OS?
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#3 Eyesee

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Posted 30 September 2007 - 08:56 PM

Hard drives, right out of the box, are not partitioned nor formatted and therefore you get that message.
That is basically because they are not ready to store data yet. All hard drives must be partitioned and formated first.

Do you have the HP recovery cd's? May have come with the computer.
If so, boot to the 1st one and restore the OS to an "out of the box" state.

That is the key question here though.
Do you have the HP recovery cds?

The real problem with HP's and Compaq's (one and the same) is that the restoration information is stored on another partition on your hard drive. All good and fine. Until your hard drive fails, which it will, and yours did.

Think of it like a pie. You have one pie. Take that pie and just slice about 1/5th or so of it. Doesnt matter the fraction. You still have one pie, but with a slice in it. Now take that pie and drop it on the street, face up.
That is exactly what is wrong with recovery partition scenario.
If you lose the pie (the hard drive) you loose the whole thing!

Hope you have the restoration cds!
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#4 hp1184

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Posted 02 October 2007 - 06:43 PM

Thanks so much. I knew there had to be something I was missing!

#5 hp1184

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Posted 05 October 2007 - 03:45 PM

I thought I had the cds but it turns out that I don't. Are there specific CDs individual to each computer or can I buy ones that will work for this hard drive?

#6 komski

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Posted 07 October 2007 - 02:25 AM

You can order the CD or Set of CDs from HP.

#7 Herk

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Posted 07 October 2007 - 10:05 AM

Hard drives, right out of the box, are not partitioned nor formatted and therefore you get that message.


Not to mention that you also need to go into the BIOS and make sure the drive is recognized.




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