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Badurl.grandstreetinteractive.com - Help!


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#1 slbd78

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Posted 29 September 2007 - 04:55 PM

Hello,

I am new at the discussion board and would first like to say Hello. I have been trying to access the Internet from Internet Explorer, but my computer keeps popping up "badurl.grandstreetinteractive.com" at the bottom. I am unable to access the Internet at all. I have McAfee, but when I run a virus scan it is detecting no infected files. Please HELP!! WHAT SHOULD I DO?????!!!!

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#2 quietman7

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Posted 30 September 2007 - 07:47 AM

What OS (Win XP/2000, etc) are you using? Have you performed any anti-spyware scans? Have you tried doing your scans in "SAFE MODE"? Are you doing scans while logged into the Administrator's account or an account with administrator privileges?

You need to start there first. If you don't have any anti-virus or anti-malware programs see, BC's list of Freeware Replacements For Common Commercial Apps. There are several free online anti-virus scans listed which you can perform. I would also recommend that you download and scan with SUPERAntiSpyware Free in "SAFE MODE".
Please update the defintions before performing a scan. If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.

Then perform this online Virus scan: BitDefender Online Scanner. <- Add a check by "Autoclean".
(Requires Internet Explorer to work. Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.)
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#3 slbd78

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Posted 30 September 2007 - 01:02 PM

I am currently running Microsoft XP Professional. I did try running Ad-ware and McAfee in safemode. I was able to delete over 800 infected files with Ad-ware. Now, when I try to connect to Internet Explorer, badurl.grandstreetinteractive is no longer coming up at the bottom. Now, I keep getting an error saying the web page cannot be displayed. I tried making my homepage www.yahoo.com, but that does not work either. It keeps saying page cannot be displayed and my web address changes to http://?20yahoo.com. I will try your method as well and keep you updated on the status. I appreciate your help.

Thanks,

#4 quietman7

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Posted 30 September 2007 - 02:26 PM

Try resetting the IP address:
Go to Start > Run and type: cmd
Press OK or Hit Enter. A dos Window will appear.
At the commmand prompt type or copy/paste:: ipconfig /release
Hit Enter.
When the prompt comes back, type: ipconfig /renew
Hit Enter.
Close the command box and and see if that fixes the connection. No reboot needed.

If not and your using Windows XP SP2, log on as an administrator.
Go to Start > Run and type: cmd
Press OK or Hit Enter. A dos Window will appear.
At the command prompt, type or copy/paste: netsh winsock reset
Hit Enter.
When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset."
Close the command box and reboot your computer.

Go to Start > Run > type: cmd
Press OK or Hit Enter.
At the command prompt, type or copy/paste: ipconfig /flushdns
Hit Enter.
Close the command box.

Then go to Start > Control Panel, and choose Network Connections.
Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties.
Double-click on the Internet Protocol (TCP/IP) item.
Select the radio button that says "Obtain DNS servers automatically".
Click OK twice to get out of the properties screen and restart your computer.

CAUTION: It is possible that your Internet Service Provider requires specific settings here. Make sure you know if you need specific DNS settings here or not before you make these changes or you may lose your internet connection. If you are sure you do not need a specific DNS address, you may proceed.

If you continue to connectivity problems, download and run WinSockFix.
Be sure to print out and follow the instructions provided in the Winsock Repair Tutorial.
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#5 slbd78

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Posted 30 September 2007 - 06:21 PM

Hello,

I did try (netsh winsock reset), but I received the following error "The following command was not found: winsock reset". I even tried to download Winsock and that worked out successfully, but I am still not able to access the Internet.

#6 slbd78

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Posted 30 September 2007 - 06:42 PM

I am also getting an error in dos saying that my media is disconnected. I appreciate all your help.

Thanks,

#7 quietman7

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Posted 01 October 2007 - 07:59 AM

Its time to have a deeper look as to what's causing your problems by creating a hijackthis log. This will help to identify any malware files that may be lurking on your system so they can be removed.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

If HijackThis will not run, try renaming it. Open the HijackThis Folder, right-click on the HijackThis.exe file and rename it Scanner.exe. Double-click on Scanner.exe (which is still HijackThis) and then run your scan. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Scanner.bat or Scanner.com

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".
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