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Posted 29 September 2007 - 03:51 AM
Posted 29 September 2007 - 07:49 AM
Posted 29 September 2007 - 10:00 AM
Many thanks for the reply.
Have you tried doing your scans in "SAFE MODE"? Are you doing scans while logged into the Administrator's account or an account with administrator privileges?
Thanks, I had seen this list and had selected ZoneAlarm and BitDefender - I use the latter already on my own PC. I'll try the SuperAntiSpyware, though, in Safe Mode for getting rid of the Spyware.
If you don't have any anti-malware programs, see BC's list of Freeware Replacements For Common Commercial Apps. There are several free online anti-virus scans listed which you can perform. I would also recommend that you download and scan with SUPERAntiSpyware Free in "SAFE MODE".
Please update the defintions before performing a scan. If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.
My friend just uses his computer for emails and the occasional Internet search and as he has hardly any extra programs installed I don't think that most of the problems mentioned will apply but I'll do a test of his hard disk and system files.
If the computer still seems to be slow, read Slow Computer/Browser? Check here first; it may not be malware. There are reasons for slowness besides malware - i.e. disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, not enough RAM, dirty hardware components, etc. As your system gets older it becomes filled with more files/programs and has a natural tendency to slow down so cleaning and regular maintenance is essential.
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