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Admin Restrictions Out Of Nowhere


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#1 AJR3

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Posted 28 September 2007 - 11:39 PM

Hi,

I have my own laptop that no one else uses. On this laptop, there is only one "user" profile which is the Admin and is password protected. Suddenly, out of the blue, while I was logged on as this user, I found that several "features" (such as "properties", "control panel", "regedit", "taskmanager", ect.) where now considered restricted and I can no longer access them. When I right click on my desktop, and click properties, I get an error message saying that that operation is restricted and to contact my admin for help. The only problem is that I am the Administrator for my system/computer, and I never set up any restrictions or access policies. The kind of things that are blocked are very similar to the kind of things that are blocked at my high school on the school computers.

I did manage to get my taskmanager running again by typing in a specific command in the "RUN" prompt.

Along with my admin restrictions, I think that I have adware/malware and that they may have caused it.

Any advise would be appreciated,
~AJR3

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#2 trevorveasey

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Posted 28 September 2007 - 11:48 PM

If you suspect you have malware/spyware, please post a HiJackThis log in the HiJackThis forum.
Trevor

#3 oldf@rt

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Posted 29 September 2007 - 12:26 AM

Follow the directions in the Preparation Guide for use Before Posting a Hijack This log. In many cases this can cure your problem.
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#4 quietman7

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Posted 29 September 2007 - 07:08 AM

Download RatsCheddar.zip and save it to your desktop. It is a Policy Controller program written by Rathat to remove certain restrictions on XP systems often disabled by malware.
  • Extract (unzip) the file to the desktop. (Click here for information on how to do this if not sure.)
  • Double-click on RatsCheddar.exe to launch the tool.
  • Select Enable for everything listed, then click Exit.
  • Restart your computer.
Warning: This program was developed for Windows XP ONLY. Do not run this program in any other Operating System.
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#5 AJR3

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Posted 29 September 2007 - 10:44 AM

Hi,

Though personally I think that my restrictions are due to infection, the first time that I started my computer and noticed this issue was at my High School. I am slightly suspicious that the restrictions set up on their network could have something to do with this. I only think this because every one of the school computers are blocking the same functions that are now blocked on my computer, but I have no idea how this could have come to be since the only thing that could possibly connect me to their network is the wireless internet access.

quietman7, my computer runs Windows XP Home Version 2002 SP2. Is RatsCheddar specifically made for a certain version of XP like only professional or only a specific year of XP Home?

Thank you for your help,
~AJR3

#6 rigel

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Posted 29 September 2007 - 11:41 AM

The kind of things that are blocked are very similar to the kind of things that are blocked at my high school on the school computers.


You are probably correct in your thoughts. I work for a school district and we do the same thing. Any computer that connects to our network is subject to restrictions applied to our computers. I would follow Quietman7's advise to clear the restrictions.

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#7 AJR3

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Posted 29 September 2007 - 11:51 AM

I only connect to the internet through a wireless connection. Would the school network still be able to put restrictions on my computer just from that?

Also, I just tried RatsCheddar, and it didn't appear to work. Is there any other way to access admin options? I am able to use the RUN prompt and the Command Prompt as those were never blocked, but the Control Panel is blocked.

Edited by AJR3, 29 September 2007 - 12:00 PM.


#8 tg1911

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Posted 29 September 2007 - 12:50 PM

AJR3,

I see you have an open HJT log posted in the HijackThis Logs and Malware Removal forum.
You shouldn't make any changes to your system, while your HJT log is posted, as that could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

I'm closing this topic until you are cleared by the HJT Team.
If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.

If you have any questions, don't hesitate to send me a PM.
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