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Hijack This Log


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9 replies to this topic

#1 dard1324

dard1324

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Posted 27 September 2007 - 06:07 PM

I think my computer is infected with a few things because it is just overall slow and after I turn it back on from sleep mode literally hundreds of IE windows will open non-stop until I end the process.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:02:00 PM, on 9/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoFXM08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: (no name) - {C8A15C55-10C1-4CE9-BD9B-F1B8FE6838C2} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe

--
End of file - 7991 bytes


Thank you.

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#2 Yourhighness

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Posted 02 October 2007 - 01:17 PM

Hello dard1324 and welcome to BleepingComputer!

Apollogies for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:

Preparation Guide For Use Before Posting A Hijackthis Log.

Thanks,

Johannes

"How did I get infected?" - "Safe-hex" - Member of UNITE -
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#3 dard1324

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Posted 03 October 2007 - 05:14 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:11:45 PM, on 10/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoFXM08.exe
C:\WINDOWS\explorer.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\ehome\EHTray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\uTorrent\utorrent.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
c:\program files\mcafee\msc\mcupdui.exe
c:\program files\mcafee\msc\mcuimgr.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: (no name) - {C8A15C55-10C1-4CE9-BD9B-F1B8FE6838C2} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe

--
End of file - 8160 bytes


Thank you Johannes.

#4 dard1324

dard1324
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Posted 04 October 2007 - 01:08 AM

My computer just randomly shut down and restarted on its own and when it finished rebooting it gave me this message:



Problem caused by Device Driver

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

More information

Problem report summary

Problem type


Windows stop error (a message appears on a blue screen with error code information)

Solution available?


No

What does this problem mean?


Windows has encountered a problem it cannot recover from and it needs to be restarted

Cause


Unknown

Computer symptoms


A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take


Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible

#5 Yourhighness

Yourhighness

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Posted 07 October 2007 - 08:07 AM

Hey dard1324,

Step #1

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 3...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.
Step #2

Run HijackThis, press Scan, and put a check mark next to all these entries:

O2 - BHO: (no name) - {C8A15C55-10C1-4CE9-BD9B-F1B8FE6838C2} - (no file)

Close all other windows and browsers, and press the Fix Checked button.

Step #3

Please download Combofix from here: combofix.exe or here combofix.exe.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you, combofix.txt. Post that log in your next reply together with a new HijackThis log
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Step #4

Once you have done this please create an uninstall list:
  • Start HiJackThis
  • Press 'Config'
  • Press 'Misc Tools'
  • Press 'Open Uninstall Manager'
  • Press 'Save List'
  • Save the log to a convenient location
Step #5

Please post back with the log from Combofix, the Uninstall list and a fresh HijackThis log.

Thanks.

"How did I get infected?" - "Safe-hex" - Member of UNITE -
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#6 dard1324

dard1324
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Posted 07 October 2007 - 09:44 PM

Thank you for the help Johannes. Here is the combofix log:

"Owner" - 2007-10-07 19:35:27 Service Pack 2
ComboFix 07-05.27.BV - Running from: "C:\Documents and Settings\Owner\Desktop\Folders\Anti-Virus\"


((((((((((((((((((((((((((((((( Files Created from 2007-09-08 to 2007-10-08 ))))))))))))))))))))))))))))))))))


2007-10-04 22:13 <DIR> d-------- C:\DOCUME~1\Owner\APPLIC~1\Media Player Classic
2007-10-04 15:22 23,040 --------- C:\WINDOWS\kb913800.exe
2007-10-03 16:59 524,288 --ah----- C:\DOCUME~1\MCX1\NTUSER.DAT
2007-10-03 16:43 <DIR> d--h----- C:\WINDOWS\system32\GroupPolicy
2007-10-03 15:37 46,592 --------- C:\WINDOWS\system32\drivers\irbus.sys
2007-10-03 15:37 19,200 --------- C:\WINDOWS\system32\drivers\hidir.sys
2007-10-03 15:34 <DIR> d-------- C:\WINDOWS\system32\URTTemp
2007-09-27 16:11 <DIR> d-------- C:\Program Files\iPod
2007-09-27 16:10 <DIR> d-------- C:\Program Files\iTunes
2007-09-27 16:01 <DIR> d-------- C:\Program Files\Trend Micro
2007-09-24 19:50 <DIR> d-------- C:\Temp
2007-09-24 19:48 226,304 ---hs---- C:\WINDOWS\system32\mscd.exe
2007-09-24 19:48 <DIR> d-------- C:\Program Files\ImTOO
2007-09-24 19:47 446,464 ---hs---- C:\WINDOWS\system32\msdp.dll
2007-09-24 16:13 <DIR> d-------- C:\Program Files\Common Files\Apple
2007-09-24 15:51 30,336 --a------ C:\WINDOWS\system32\drivers\usbaapl.sys
2007-09-24 15:51 <DIR> d-------- C:\Program Files\Apple Software Update
2007-09-24 15:51 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Apple
2007-09-24 15:41 5,632 --a------ C:\WINDOWS\system32\ptpusb.dll
2007-09-24 15:41 159,232 --a------ C:\WINDOWS\system32\ptpusd.dll
2007-09-24 15:41 15,104 --a------ C:\WINDOWS\system32\drivers\usbscan.sys
2007-09-11 22:47 <DIR> d-------- C:\Program Files\QuickTime
2007-09-11 20:26 <DIR> d-------- C:\Program Files\Common Files\AOL
2007-09-11 20:24 <DIR> d-------- C:\Program Files\AIM6


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-10-08 02:21:27 -------- d-----w C:\DOCUME~1\Owner\APPLIC~1\uTorrent
2007-10-05 19:55:13 -------- d-----w C:\Program Files\McAfee
2007-09-27 04:09:37 -------- d-----w C:\Program Files\SUPERAntiSpyware
2007-09-25 03:11:25 -------- d-----w C:\DOCUME~1\Owner\APPLIC~1\Apple Computer
2007-09-24 23:11:55 -------- d-----w C:\DOCUME~1\Owner\APPLIC~1\AdobeUM
2007-09-24 05:29:34 -------- d-----w C:\Program Files\Yahoo!
2007-09-24 05:28:17 -------- d-----w C:\Program Files\BitComet
2007-08-30 20:25:17 -------- d-----w C:\Program Files\SiteAdvisor
2007-08-28 03:48:09 -------- d-----w C:\Program Files\Microsoft Works
2007-07-31 02:19:42 1,712,984 ----a-w C:\WINDOWS\system32\wuaueng.dll
2007-07-31 02:19:36 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-07-31 02:19:32 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll
2007-07-31 02:19:28 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll
2007-07-31 02:19:20 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-07-31 02:19:16 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe
2007-07-31 02:19:12 43,352 ----a-w C:\WINDOWS\system32\wups2.dll
2007-07-31 02:19:10 271,224 ----a-w C:\WINDOWS\system32\mucltui.dll
2007-07-31 02:19:04 207,736 ----a-w C:\WINDOWS\system32\muweb.dll
2007-07-31 02:18:40 33,624 ----a-w C:\WINDOWS\system32\wups.dll
2007-07-12 00:42:57 664 ----a-w C:\WINDOWS\system32\d3d9caps.dat


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
{089FD14D-132B-48FC-8861-0048AE113215}=C:\Program Files\SiteAdvisor\6172\SiteAdv.dll [2007-08-13 11:05]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}=C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll [2007-09-25 01:11]
{7DB2D5A0-7241-4E79-B68D-6309F01C5231}=c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll [2007-06-25 10:57]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" [2007-02-08 19:39]
"SigmatelSysTrayApp"="sttray.exe" []
"nwiz"="nwiz.exe" [2006-08-11 22:43 C:\WINDOWS\system32\nwiz.exe]
"IntelAudioStudio"="C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" [2006-08-02 17:17]
"PWRISOVM.EXE"="C:\Program Files\PowerISO\PWRISOVM.EXE" [2007-04-09 05:23]
"LogonStudio"="C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" [2002-09-03 18:38]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-06-29 06:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-26 14:42]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2006-03-15 05:00]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 09:24]
"BitTorrent"="C:\Program Files\BitTorrent\bittorrent.exe" []
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-07-09 14:13]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" [2007-07-22 18:42]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"="C:\Program Files\SUPERAntiSpyware\SASSEH.DLL" [2006-12-20 13:55]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Driver]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Guard]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
QWAVE QWAVE

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost *netsvcs*


Contents of the 'Scheduled Tasks' folder
2007-10-04 23:03:03 C:\WINDOWS\tasks\AppleSoftwareUpdate.job
2007-04-27 14:03:59 C:\WINDOWS\tasks\FRU Task #Hewlett-Packard#hp officejet 4100 series#1173764393.job
2007-06-15 08:00:01 C:\WINDOWS\tasks\McDefragTask.job
2007-03-01 09:00:02 C:\WINDOWS\tasks\McQcTask.job

********************************************************************

catchme 0.3.692 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-07 19:37:14
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0


********************************************************************

Completion time: 2007-10-07 19:37:36
C:\ComboFix-quarantined-files.txt ... 2007-05-31 13:56
C:\ComboFix2.txt ... 2007-09-27 15:58
C:\ComboFix3.txt ... 2007-05-31 13:56

--- E O F ---





Uninstall Log:

µTorrent
3GP Video Converter 3
Ad-Aware SE Personal
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player ActiveX
Adobe Help Center 2.0
Adobe Premiere Pro 2.0
Adobe Reader 7.0.9
Adobe Stock Photos 1.0
AIM 6
America's Army
Apple Mobile Device Support
Apple Software Update
AVG Anti-Spyware 7.5
BurnOn CD&DVD, Version 3.1.0 ( Build 2007-4-2, Win32, )
ConvertXtoDVD 2.2.2.256
GTK+ Runtime 2.6.9 rev a (remove only)
GTR 2 1.0.0.0
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
HP Memories Disc
hp officejet 4100 series
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp officejet 4100 series
Intel Audio Studio 2.0
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
Intel® Quick Resume Technology Drivers
Intel® Viiv™ Software
iTunes
Java™ 6 Update 3
LimeWire 4.12.6
LogonStudio
McAfee SecurityCenter
Media Center Extender
Media Center Extender
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Flight Simulator X
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Motorola Driver Installation
Mozilla Firefox (2.0.0.7)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 Parser and SDK
Need for Speed™ Most Wanted
Nero OEM
NVIDIA Drivers
PC Wizard 2007.1.72
PowerISO
QuickTime
RER Video Converter
Security Update for Excel 2007 (KB936509)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB936514)
Security Update for Publisher 2007 (KB936646)
Security Update for the 2007 Microsoft Office System (KB936960)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
SigmaTel Audio
Skype 2.5
Spybot - Search & Destroy 1.4
SUPERAntiSpyware Free Edition
Update for Office 2007 (KB932080)
Update for Office 2007 (KB934391)
Update for Office 2007 (KB934393)
Update for Outlook 2007 (KB937608)
Update for Outlook 2007 Junk Email Filter (kb937833)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Word 2007 (KB934173)
Update Rollup 2 for Windows XP Media Center Edition 2005
V CAST Music Essentials Manager
VideoLAN VLC media player 0.8.6
Viewpoint Media Player
WinAVIVideoConverter
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player Firefox Plugin
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Media Center Edition 2005 KB905589
Windows XP Media Center Edition 2005 KB908250
WinRAR archiver
World of Warcraft




And a fresh HijackThis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:40:53 PM, on 10/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoFXM08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe

--
End of file - 7971 bytes

#7 Yourhighness

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Posted 08 October 2007 - 01:39 PM

Please be advised that I received notification for the above post, am however not able to respond straight away at this time.
Once I have solved all my personal pc problems I will respond to this thread. I apollogise for the caused delay.

Johannes

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#8 Yourhighness

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Posted 09 October 2007 - 02:53 PM

Hey Dard1324,

thanks for your patience. I am not yet back up and running, but wanted to atleast try and post to you somehow.

Step #1

The most current version of Limewire is reported to include spyware. LimeWire 4.9.28 is clean(Older and newer version may not be). Chances are junk was bundled with this product even if you paid for it. If you are going to use p2p file sharing, I suggest you choose a safe program from here: http://p2p.malwareremoval.com/.

If you use P2P software, make sure you are careful about what you open and what P2P program you install. Malware is all over the P2P networks and the programs often come bundled with Adware and Spyware.

Further readings of interest in regards to the p2p "issue" are: http://pcpitstop.com/spycheck/p2p.asp and this: http://pcpitstop.com/spycheck/badtorrent.asp

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Click on start > run > and then paste the following into the "open" field: appwiz.cpl and press OK. From within Add or Remove Programs uninstall the following if they exist: Viewpoint, Viewpoint Manager, Viewpoint Media Player.

Step #2

Run HijackThis, press Scan, and put a check mark next to all these entries:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

Close all other windows and browsers, and press the Fix Checked button.

Step #3

* Clean your Cache and Cookies in InternetExplorer:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
Step #4

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
  • Follow the Instruction Here for installation.
  • Accept the License Agreement.
  • Once the ActiveX installs,Click Full System Scan
  • Once the download completes,the scan will begin automatically.
  • The scan will take some time to finish,so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button and Copy&Paste the entire report in your next reply.
Step #5

Please post back with a short note on how your pc is doing, along with the report created by F-Secure Online scan.

Thanks.

Edited by Yourhighness, 09 October 2007 - 02:54 PM.

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#9 dard1324

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Posted 11 October 2007 - 06:25 PM

The only thing I've noticed my computer do that was out of the ordinary was McAfee prompted me to remove a potentially unwanted program called "MeMedia." Other than that I haven't noticed anything else.

Scanning Report
Thursday, October 11, 2007 15:15:44 - 16:18:11

Computer name: DARRELL
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\ D:\
Result: 6 malware found
Tracking Cookie (spyware)

* System (Disinfected)
* System (Disinfected)
* System

Vundo.gen38 (virus)

* C:\WINDOWS\SYSTEM32\JCDXCMSE.INI (Submitted)
* C:\WINDOWS\SYSTEM32\TVBHNDCA.INI (Submitted)
* C:\DOCUMENTS AND SETTINGS\USE A DIFFERENT COMP\LOCAL SETTINGS\TEMP\FQEAMGOK.INI (Submitted)

Statistics
Scanned:

* Files: 36951
* System: 4459
* Not scanned: 10

Actions:

* Disinfected: 2
* Renamed: 0
* Deleted: 0
* None: 4
* Submitted: 3

Files not scanned:

* C:\HIBERFIL.SYS
* C:\PAGEFILE.SYS
* C:\WINDOWS\TEMP\MCAFEE_8S8PCSAKSDIZMYG
* C:\WINDOWS\TEMP\MCAFEE_VY5ETW2HP7VMOA6
* C:\WINDOWS\TEMP\MCMSC_BDC6G2RLDRJV8JN
* C:\WINDOWS\TEMP\MCMSC_GMVSLGZ0DRLQEUV
* C:\WINDOWS\TEMP\MCMSC_TD5RX9P42A4GSYV
* C:\WINDOWS\SYSTEM32\DRIVERS\SPTD.SYS
* C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
* C:\WINDOWS\SOFTWAREDISTRIBUTION\EVENTCACHE\{05D285A0-DADC-45DB-A352-FA156852B35B}.BIN

Options
Scanning engines:

* F-Secure Libra: 2.4.2, 2007-10-10
* F-Secure AVP: 7.0.171, 2007-10-11
* F-Secure Orion: 1.2.37, 2007-10-11
* F-Secure Blacklight: 1.0.64
* F-Secure Draco: 1.0.35, 0597-150-72
* F-Secure Pegasus: 1.19.0, 2007-09-10

Scanning options:

* Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB BAT LNK ANI AVB CEO CMD LSP MAP MHT MIF PDF PHP POT WMF NWS TAR TGZ WSF ZL? {* ZIP JAR ARJ LZH TAR TGZ GZ CAB RAR BZ2 HQX
* Use Advanced heuristics

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#10 Yourhighness

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Posted 13 October 2007 - 11:42 AM

Hey Dard1324,

Sorry for the further delay, unfortunately I was still struggling with my own pc until today.

Please also have a look at the following links, giving some advice and suggestions for preventing future infections:Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools cannot access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
I recommend you regularly visit the Windows Update Site , you are lagging behind on a few of them!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • By updating your machine, you have one less headache! Posted Image
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish, you can also use automatic updates. This is a good thing to have if you want to be up-to-date all the time, but can also be a bit of an annoyance due to its handling and the sizes of the updates. If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
  • If you do not want to have automatic updates turned on, or are on dial-up, you can always download updates seperately at: http://windowsupdate.microsoft.com.
It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

For a nice list of freeware programmes in all categories, please have a look at this thread with freeware products that are regarded as useful by the users of this forum: Commonly Used Freeware Replacements.

Another recommendation, is to download HostMan. It safeguards you with a regularly updated Hosts-file that blocks dangerous sites from opening. This adds another bit of safety while surfing the Internet. For installlation and setting up, follow these steps:
  • Double-click the Downloaded installer and install the tool to a location of your choice
  • Via the Startmenu, navigate to HostsMan and run the program.
    • Click "Hosts" in the menu
    • Click "Manage Updates" in the submenu
    • Out of the three, select atl east one of them (I have MVPS Host as my main one)
    • Click "Add Update." After that you will only need to click on the following button to retrieve updates:
      Posted Image
  • Click the X to exit the program.
  • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet

Glad I was able to help and if there any other problems related to your computer please feel free to post them in the appropriate forum. Though we help people with spyware and viruses here at BC, we also help people with other computer problems! Do not forget to tell your friends about us!

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