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Hp Laptop Mouse Pad No Longer Works


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#1 Lanimilbus

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Posted 27 September 2007 - 03:43 PM

Hi,
Iíve had my HP ZV6000 laptop since December 2005, and up until recently have had no major problems with it. But earlier this month, while I was on an airplane, my laptop froze and I had to manually shut it down. When I turned it back on, the mouse wouldnít work. Iím talking about the built in mouse pad that you drag your finger across to move the cursor. Ever since then, no matter how much I drag my fingers across the pad, the cursor will not respond at all. I had to go to one of the airport boutiques when I landed to buy a separate wireless mouse with a USB adapter, which works, but is very inconvenient and difficult to use in small areas or on trips. So, Iíd like to make the laptopís built in mouse pad work again, if at all possible. Can anyone offer some help or advice on what I should do to fix it?
Thanks,
-Alec

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#2 garmanma

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Posted 27 September 2007 - 05:03 PM

Might try reloading the touchpad driver
http://h10025.www1.hp.com
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#3 usasma

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Posted 28 September 2007 - 09:47 AM

Another guy and I spent 2 1/2 hours on a flight from Miami to Boston trying to fix this same issue. Just before we landed we found that there was a bar just above the touchpad that turned the touchpad on and off. :thumbsup: Does your laptop have such a switch?
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 sipickles

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Posted 28 September 2007 - 02:31 PM

I'll second that... Thought my mousepad had died too until I found the TOUCHPAD ENABLE button (hiding next to the on switch!). :thumbsup:

#5 Lanimilbus

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Posted 01 October 2007 - 01:29 PM

Ah, I don't believe it...I checked to see if there was a switch above the touchpad, and sure enough, there's a skinny horizontal button there, and when I pressed it the mouse instantly started working again. It must have gotten bumped or pressed during the plane ride somehow. I always thought that button had something to do with the screen...I never realized it turned the mouse on and off.
Anyway, thank you! I probably never would have realized that if you hadn't pointed it out.

#6 usasma

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Posted 01 October 2007 - 07:35 PM

As I said, I worked with another guy for hours on an airplane trying to fix this for a stewardess - and she hadn't been able to figure it out for days herself!

Other embarrassing stories:
1) It took me 2 days to find the WiFi switch on my Toshiba laptop (and this was only about 18 months ago)!
2) I worked on a computer at work for a long time, cursing that I couldn't get it to work. Another tech came by and plugged it in for me!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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