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Trouble After A Virus Was Downloaded


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#1 hodge_91

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Posted 27 September 2007 - 02:51 PM

Okay, I'm having serious issues with my computer after the virus/spyware trojan.zlob was installed somehow on my computer. I bought the anti spyware/virus program Defender Pro 5-1 and think that some of the issues have been deleted, or rather the multiple alerts that kept telling me my system was infected have since ceased. However, internet explorer is still acting retarted, and by this I mean it loads as a about:blank screen. When I try to open like updates or any sort of link it starts going crazy like bringing up 45 different internet explorer windows which would indicate to me the problem isn't fixed. Any help in regards to this issue would be greatley appreciated.

Now to vent a little bit, I have no clue how this thing got on my computer or how the numerous files got on my computer as I haven't ventured away from the few websites I visit. However, I'm not the only person on my computer so I understand that someone else may have. Now with that being said I have Norton 360, which as one of the support techs told me, it's suppose to prevent these problems not fix them. Well in my opinion its the biggest piece of crap out there and their techs ain't real smart either. It did however identify the aforementioned virus as well as one called infostealer. Again any information on this topic is not only appreciated but desperatley needed as my computer is basically my classroom due to online classes. It also contains my homework which I submit regularly via email for my on campus classes as well.

Moderator Edit: Moved topic to the more appropriate forum. ~ Animal

Edited by Animal, 27 September 2007 - 03:56 PM.


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#2 oldf@rt

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Posted 27 September 2007 - 03:08 PM

Try running Superantispyware. be sure to update fully. If your computer will start in safe mode, restart the computer into safe mode and run a Complete scan Let SAS remove anything that it finds. Let us know your results, please.

Edited by oldf@rt, 27 September 2007 - 03:08 PM.

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#3 figgis41

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Posted 27 September 2007 - 03:25 PM

I had a simmaler prob with a trojan that kept loading poker & games site's 7-8 pages at a time, i ran superantispyware in safe mode like the old fart says & it got rid of it,,, i also posted some hijackthis logs on the hjt forum and a admin took a look at it & gave me the all clear. He also recomended that i got a dedicated malware program that runs an active gaurd like SAS or spyware doctor, to get the active gaurd on these programs you have to pay for them but i have'nt had a prob again. If you have kids & they go on games sites this maybe where it got infected as they target kids with free offers as i found out to my cost. Also take a look on the site called CNET they mite have a free malware prog that runs an active gaurd,,,,, good luck..... Ian
Figgis,,,, LUFC

#4 quietman7

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Posted 29 September 2007 - 07:25 AM

If you were infected with trojan.zlob and if your using Win XP or 2000, please print out and follow the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob".
(scroll down to where it says Removal Instructions)
If you have downloaded SmitfraudFix previously please delete that version and download it again as the tool is frequently updated!

Then, download RogueRemover and save to you Desktop. (This program is for Win XP, 2000, NT only)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover.
  • During the installation an icon will automatically be created on your Desktop.
  • Double-click on the RogueRemover icon to launch the program and select Check for Updates.
  • If prompted, click Download to receive the latest updates.
  • When completed, close the update window.
  • Select "Scan" and the program will walk you through the remaining steps.

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