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Help Me Help Someone Else


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#1 McFatty

McFatty

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Posted 27 September 2007 - 12:37 PM

Here is the log that came from my Aunt's computer... All she has been able to tell me is that she gets a moderate amount of pop-ups, she runs Ad-Aware every day, and that objects sent to her print queue don't make it past that stage.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:56 AM, on 9/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\SpamBlockerUtility\Bin\4.8.4.0\SbOEAddOn.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\SpamBlockerUtility\Bin\4.8.4.0\SbWeatherOnTray.exe
C:\PROGRA~1\SPAMBL~1\Bin\484~1.0\SBInst.exe
C:\WINDOWS\system32\tbctray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Gaim\gaim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpamBlockerUtility\SBTV\SBTV.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Servi...omeLeftPane.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - {965A592F-8EFA-4250-8630-7960230792F1} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: TVEngine Helper /fleok=1D8A83A5C2E6107D98AE75760EA83FA5EF80752B94E2DC7A59744E283CC6 - {4B18DD50-C996-44fc-AC52-0FECFF82ED58} - c:\program files\spamblockerutility\sbtv\sbtvhelper.dll
O2 - BHO: SpamBlockerUtility - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\SpamBlockerUtility\Bin\4.8.4.0\SbHostIE.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: SpamBlockerUtility - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\SpamBlockerUtility\Bin\4.8.4.0\SbHostIE.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [fash] C:\WINDOWS\fash.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [Jawa32] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [SpamBlocker] C:\Program Files\SpamBlockerUtility\Bin\4.8.4.0\SbOEAddOn.exe
O4 - HKLM\..\Run: [WeatherOnTray] C:\Program Files\SpamBlockerUtility\Bin\4.8.4.0\SbWeatherOnTray.exe
O4 - HKLM\..\Run: [Spam Blocker for Outlook Express] C:\PROGRA~1\SPAMBL~1\Bin\484~1.0\SBInst.exe
O4 - HKLM\..\Run: [wtnrzckx] C:\WINDOWS\system32\cfchhjug.exe
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\system32\tbctray.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Gaim] C:\Program Files\Gaim\gaim.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{916D44EB-8C40-427A-820D-BECE5DA7573B}: NameServer = 192.168.1.254,192.168.1.1
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VNC Server (winvnc) - Constantin Kaplinsky - C:\Program Files\TightVNC\WinVNC.exe

--
End of file - 8003 bytes

As always, the work you guys do is greatly appreciated.

~~> McFatty

Attached Files



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#2 RichieUK

RichieUK

    Malware Assassin


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  • Local time:02:04 PM

Posted 28 September 2007 - 07:40 AM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum McFatty :thumbsup:
My name is Richie and i'll be helping you to fix your problems.

First remove/uninstall SpamBlockerUtility via Start/Control Panel/Add or Remove Programs,then restart your pc.

Download SDFix.exe and save it to your desktop:
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

* Double click on SDFix on your desktop,and install the fix to C:\

Please then reboot your computer into Safe Mode by doing the following:

* Restart your computer
* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
* Instead of Windows loading as normal, a menu with options should appear;
* Select the first option, to run Windows in Safe Mode, then press "Enter".
* Choose your usual account.

* In Safe Mode,go to and open the C:\SDFix folder,then double click on RunThis.bat to start the script.
* Type Y to begin the script.
* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* Your system will take longer that normal to restart as the fixtool will be running and removing files.
* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
* Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt into your next reply.


Note:
If you have previously downloaded ComboFix,please delete that version and download it again from below.
Download Combofix and save to your desktop:
Note:
It is important that it is saved directly to your desktop

Close any open browsers.
Double click on Combofix.exe and follow the prompts.
When it's finished it will produce a log.
Post the entire contents of C:\ComboFix.txt into your next reply.
Note:
Do not mouseclick combofix's window while it's running.
That may cause the program to freeze/hang.

Do NOT post the ComboFix-quarantined-files.txt unless I ask.

Also post a new Hijackthis log please.
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