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Stuck On Xp Installation, Wont Continue

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#1 lithium782


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Posted 27 September 2007 - 11:16 AM

i just bought a DELL OPTIPLEX desktop with 512 ram. 120g hd. it came with a restoration cd which reinstalls windows xp. i put in the disk to give the computer a fresh new start and it wont advance past the part where it says it has 12 min left.i took the disk out and restarted the computer, by pressing in the power button. it instantley wanted me to re insert the disk. i hit cancel. then it restarted and asked me for the disk again. i tried about 5 times and it still wont get past the 12 min mark.

is there any way to get past this? or fix it?
thanks, chris.

Edited by lithium782, 27 September 2007 - 11:16 AM.

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#2 WinCrazy


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Posted 27 September 2007 - 03:58 PM

Hi lithium782.

I will have to assume that your restoration disc is good, though this is not always true. Many people find out that their restore disc doesn't work. I'll talk about that a little later.

First, make sure that your hard drive is operating properly. Download your hard drive manufacturer's test program, create a bootable test CD or diskette and run it. The Hitachi Drive Fitness Test (DFT) can be used for any brand IDE hard drive.

HDD Vendors and Their Diagnostic Programs

Vendor-developed hard drive diagnostic software


Web site: www.fujitsu.com (general), www.fcpa.com (hard drives)

Drive diagnostics and firmware upgrade utilities are available at http://www.fcpa.com/support/hard-drives/so..._utilities.html

Hitachi / IBM

Web site: www.hitachigst.com

DFT (Drive Fitness Test) diagnostic utility is available at http://www.hitachigst.com/hdd/support/download.htm
This tool works with all IDE hard drives.


Web site: www.samsung.com

Diagnostic tool Shdiag is available at http://www.samsung.com/Products/HardDiskDr...ties/shdiag.htm

Seagate / Maxtor / Quantum

Web site: www.seagate.com

SeaTools diagnostic software - http://www.seagate.com/support/seatools/

Western Digital

Web site: www.wdc.com

Diagnostic and firmware updates are available at http://support.wdc.com/download/downloadxml.asp

Once your drive has been determined to be good it's best to wipe the drive.
Active@ Kill Disk

You should also test your RAM - it could cause very similar problems.
Memtest86+ FYI: Memtest86+ is functionally identical to Memtest86.
Create a bootable CD using nero or the free CDBurnerXP. Let Memtest run at least 3 complete passes. There should be no errors listed. If there is then your RAM is bad and needs to be replaced.
RAM testing the Right Way

At this point your hard drive and RAM should have tested out good. Try the restore again. If it fails then it's likely the restore disc is bad - that happens often enough. If yor PC is still under warranty then you can get a replacement disc for free. If it's out of warranty the you can get a replacement for around $30 USD.
If you received XP Install, Recovery or Restore CDs, but have lost or damaged them

If all this is done try the restore again. If it fails then post back and I'll take it from there.

#3 Budapest


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Posted 28 September 2007 - 12:40 AM

When doing the reinstall make sure nothing is attached to the computer except the keyboard and mouse.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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