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Service Pack 2 for XP Home


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#1 dazedandconfused

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Posted 09 February 2005 - 06:00 PM

I'm not too up-to-speed on a lot of computer issues, but I know there is a Service Pack 2 for XP available that is supposed to fix a lot of things. I'd heard that a lot of people who installed it have run into real problems (this from a technical forum on a radio talk show here in LA). Since I didn't think I could bail myself out of any new problems, and since I didn't seem to have any existing problems, I haven't ventured into loading it.

Now I'm having problems with spyware and ads popping up all over the place so have started to rethink this, at least to the point of getting some real information from real people who have done it. What do you recommend?

P.S. I have used Panda ActiveScan, TrendMicro HouseCall, Spybot Search & Destroy, Ad-Aware and Norton in my attempts to clean up whatever's wrong with the spyware stuff, and have posted a HiJack Log in the other forum - so that's really a different issue than the SP2 yes/no question I'd like to ask here.

Thanks for your input.

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#2 phawgg

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Posted 09 February 2005 - 06:13 PM

a conditional YES from me, dazedandconfused
from one who has installed & uninstalled and installed again.

You should wait until you get the "clean log" from here.
Then install it & once you do, there are about a dozen more
updates after it.

Thats why.
winXP just keeps on being exploited and Microsoft
just keeps on patching it.

Be prepared first.
SP2 does a significant amount of changing to your system.
So, back up your data first.
Just burn to CD your files.
Include those that you have added, like pictures, music, documents,
IE favorites, basically any that are not operating system files or installed programs.

The programs you have installed...
if they were downloaded from the internet, save the download files.
That way you can install then again, or update them if that is appropriate,
and they need not be installed when you first update the Windows XP
If from CD, locate them (just in case)
The problems you might find will be
involving older versions of programs that aren't compatible with the newer
updates.

Information can be found HERE

It might not hurt to (after you are clean & additional recommendations are understood)
uninstall programs that might best be re-installed after you make the upgrade.

Specific details are kinda hard to pin down, but
some CD-Burning software has been problematic, and
Norton Systemworks/Anti-spyware has also.

Hope you can take it a step at a time and
meet with the success that many are
when making the change.

Edited by phawgg, 09 February 2005 - 06:17 PM.

patiently patrolling, plenty of persisant pests n' problems ...

#3 dazedandconfused

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Posted 09 February 2005 - 07:05 PM

Thanks Phawgg. If I can get two minutes without being bombarded by these blased pop-up ads I'll start forming a game-plan. I definitely need to get this mess cleaned up first. A pox on everyone who writes malicious code! :thumbsup:

#4 phawgg

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Posted 09 February 2005 - 07:15 PM

A pox on everyone who writes malicious code!

on that point we most certainly agree.

It does take the HJT Team a while to makeup their
game-plans too.
I want to assure you that your log
will be seen and help will be given.

I usually suggest that you go to your post in HJT forum
(yours is right where it belongs)
and click on the "track this topic" so you will get
an email notification when a reply is made.

Read carefully and follow the advice... when
(after several exchanges, perhaps)
you are told the most recent log posted is clean,
additional advice will be given, including Windows Updates.

Patience... you will get rid of the crud. :thumbsup:
patiently patrolling, plenty of persisant pests n' problems ...

#5 Herk

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Posted 10 February 2005 - 12:32 AM

Another suggestion is that, if you have a specific brand-name computer, you go to their support website and check to see if there is anything special that you need to do before you upgrade to SP2. Computers like Compaq sometimes have special issues.

I've had pretty good luck installing SP2 on most computers, but have had to uninstall it and reinstall it after tinkering with XP a bit first on occasion. In some cases, people with automatic updates working have gotten and installed SP2 without even knowing it had been done!

#6 luci2a

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Posted 10 February 2005 - 03:06 AM

Hi dazedandconfused
if you are on dialup rather than broadband you might want to order the free CD version of SP2 http://www.microsoft.com/windowsxp/downloa...us/default.mspx

The download version took over seven hours when I did it last year. This is not unusual!

Luci2a :thumbsup:

Edited by luci2a, 10 February 2005 - 03:07 AM.


#7 dazedandconfused

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Posted 12 February 2005 - 05:54 PM

Thanks for the info everyone.

Herk - I do have a Compaq, a Presario 6000, so guess I better try to start scoping out their site for information.

Luci2a - I'll DEFINITELY need to order the CD, as I'm still on a pokey dial-up. We don't have cable, and seem to be in the last neighborhood in the state of California to be DSL'able.

The good news is that my system is now CLEAN! :thumbsup: Got the word from the HJT forum and have been stepping through the follow-up tasks to make sure I keep it clean. I made my very first task sending a PayPal donation to help keep this site available. I'm so grateful for the assistance in cleaning up my mess!!!

I do have another question - which I'll ask even though it probably sounds kind of dumb - but are files/folders in /TEMP and /TMP and Windows/TEMP and all the other iterations of temporary folders really needed? Or, can I wipe them all out? I have no idea what most of the stuff is - but am scared spitless of deleting the wrong things.....but feel a real urge to "clean up" after this little ordeal.

Thanks again!

Dazedandconfused

#8 phawgg

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Posted 12 February 2005 - 08:34 PM

Temp folders fill up with basically files that the Operating System creates to make
things simply (maybe faster) for it to respond to the user's needs.

So, deleting temporary files in all the iterations is really desireable to do...
at each reboot (considering most user's typical use)
since the web pages these temp files "refer to" are behind you now.

Keep this in mind:
If it is in a temp folder, it should be considered temporary, not permanent.
You should experience no ill effects keeping these type files to a minimum.
patiently patrolling, plenty of persisant pests n' problems ...

#9 dazedandconfused

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Posted 12 February 2005 - 11:27 PM

Thanks Phawgg! A-cleanin' I shall go!!! :thumbsup:

And, I've ordered my SP2 CD so I'll start formulating my game-plan for getting up-to-speed on the fixes. I'll undoubtedly be back here for more help and advice before I'm done! :flowers:

Dazed

#10 Izzy

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Posted 13 February 2005 - 01:21 AM

Another recomendation is to find out which programs and printer you use are compatible with service pack 2. i had had to get a patch for my printer. but as a lot of programs/spftware were not ready for SP2. Just a though for you.
Izzy.




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