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3 replies to this topic

#1 keven1


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Posted 25 September 2007 - 03:19 PM

Hi I got bitten by the ultimate defender spyware/bug. :thumbsup: I ran SmitfraudFix and it seems to have removed the perpetrator. Now when I click on my Mozilla icon the browser window does not open. I still have the install software for mozilla. Can I reinstall it without un installing first,and will it erase all settings and bookmarks associated with my Mozzilla.
Sorry I felt I had to edit this because I kinda piggybacked another topic into the original.
Windows XP pro is my OS.
Thanks to all that looked at my post.

Edited by keven1, 25 September 2007 - 04:41 PM.

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#2 keven1

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Posted 25 September 2007 - 08:33 PM

I ran avast and it found 6 trojans. I deleted instead of fixing files but so far have not found any problems. they were all IE temp files. Mozilla is now fixed. Maybe this will help someone that might be having the same problem

Edited by keven1, 25 September 2007 - 08:37 PM.

#3 sjb007


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Posted 26 September 2007 - 02:12 AM

Howdy there

I myself would strongly suggest that you post a HJT log in the HijackThis Logs and Malware Removal section of the forum, this way the resident experts here can make sure that the malware is out of your system for good, there may be more hiding that meets the eye, this in return will put your mind at rest knowing you are clear from any visible signs of malicious software.

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#4 quietman7


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Posted 26 September 2007 - 09:10 AM

Hello keven1

SmitfraudFix should have taken care of most of the infection, however, there may be some remnants still lurking on the system. I suggest you now do the following:

Download RogueRemover and save to you Desktop. (This program is for Win XP, 2000, NT only)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover.
  • During the installation an icon will automatically be created on your Desktop.
  • Double-click on the RogueRemover icon to launch the program and select Check for Updates.
  • If prompted, click Download to receive the latest updates.
  • When completed, close the update window.
  • Select "Scan" and the program will walk you through the remaining steps.
Then download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Reboot in "SAFE MODE using the F8 method and launch SUPERAntispyware.
  • In the main screen, under "Scan for Harmful Software" click Scan your computer.
  • There are three scanning options. Choose "Perform Complete Scan" and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure they all have a checkmark next to them and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked to reboot, click "Yes".
  • If not, select Close to exit the program and reboot normally.

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