Posted 25 September 2007 - 09:42 AM
On Sept. 10, 2007 I renewed my virus protection program ZoneLabs Security Suite version 7.0.337.000. I downloaded and installed it. I received a license key and registered it. Yet when I click the Zone Labs Product Information under Support and Update Information icon I am told my subscription has expired and I must renew it. Yet when I click scan it runs a scan. How can I get the subscription expire off the product information screen? I would like to email support but can't find a way to do so. I have emailed them in the past. Does anyone know the tech. support email address? Additionally after installing I was told to click the Windows Security Center icon. When I do under Virus Protection I am told my protection is out of date. How do I correct this? I canít find Security Suite email address to email them. Does anyone know it?
Additionally I received a new license key and lost it. How do I find out my new license key number? If I find it I maybe able to fix this problem. ZoneLabs support has not responded to my requests for help (I'm still hoping they will) so I am hoping someone here can help me.