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Bad Malware Infection...


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3 replies to this topic

#1 Ghazgrim

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Posted 23 September 2007 - 09:15 AM

well, i got a new computer, and i still get tons of malware anyway...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:12:21 AM, on 9/23/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Winamp\winampa.exe
E:\WINDOWS\System32\RUNDLL32.EXE
E:\WINDOWS\RTHDCPL.EXE
E:\Program Files\Java\jre1.5.0_12\bin\jusched.exe
E:\Program Files\PowerISO\PWRISOVM.EXE
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
E:\Program Files\MSN Messenger\MsnMsgr.Exe
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE
E:\Program Files\PowerArchiver\PASTARTER.EXE
E:\Program Files\DAEMON Tools\daemon.exe
E:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
E:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
E:\Program Files\AntiVir PersonalEdition Classic\sched.exe
E:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
E:\WINDOWS\System32\nvsvc32.exe
E:\Program Files\Bell\Access Manager\app\TangoService.exe
E:\WINDOWS\system32\ZoneLabs\vsmon.exe
E:\Program Files\AntiVir PersonalEdition Classic\avcenter.exe
E:\PROGRA~1\Mozilla Firefox\firefox.exe
E:\PROGRA~1\Bell\ACCESS~1\app\TangoManager.exe
E:\Documents and Settings\Robert\Desktop\HiJackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - E:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [WinampAgent] E:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre1.5.0_12\bin\jusched.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] E:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Ink Monitor] E:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Windows Images Scanning] E:\WINDOWS\sessnmgr.exe
O4 - HKLM\..\Run: [avgnt] "E:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\RunServices: [Windows modez Verifier] Windows12.exe
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [EPSON Stylus C80 Series] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE /P23 "EPSON Stylus C80 Series" /O6 "USB001" /M "Stylus C80"
O4 - HKCU\..\Run: [PowerArchiver Tray] E:\Program Files\PowerArchiver\PASTARTER.EXE
O4 - HKCU\..\Run: [DAEMON Tools] "E:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = E:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - E:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - E:\WINDOWS\web\related.htm
O17 - HKLM\System\CCS\Services\Tcpip\..\{C29746E0-38F3-4AF5-AFDF-0E4F3742BE12}: NameServer = 207.164.234.193 67.69.184.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{E550B919-9C54-44A7-AA69-7BDC887FD331}: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{E550B919-9C54-44A7-AA69-7BDC887FD331}: NameServer = 67.69.184.143,206.47.244.53
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - E:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - E:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - E:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Local Service - Unknown owner - E:\WINDOWS\wuauapl.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Tango Service (TangoService) - Unknown owner - E:\Program Files\Bell\Access Manager\app\TangoService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - E:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 5662 bytes

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#2 Cookiegal

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Posted 23 September 2007 - 08:52 PM

Hi and welcome to BleepingComputer,

I'm wondering why you're still running SP1 and never got SP2? I'm not asking you to get SP2 right now because doing so on an infected machine can cause serious problems.


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually
  • Instead of Windows loading as normal, the Advanced Options Menu should appear
  • Select the first option, to run Windows in Safe Mode, then press Enter
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to the clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log


#3 Ghazgrim

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Posted 27 September 2007 - 12:17 PM

SDFix: Version 1.107

Run by Robert on Thu 09/27/2007 at 01:05 PM

Microsoft Windows XP [Version 5.1.2600]

Running From: E:\SDFix

Safe Mode:
Checking Services:


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...


Normal Mode:
Checking Files:

Trojan Files Found:

E:\WINDOWS\SYSTEM32\MSOFT5~1.EXE - Deleted
E:\WINDOWS\system32\i - Deleted
E:\WINDOWS\system32\TFTP3564 - Deleted



Removing Temp Files...

ADS Check:

E:\WINDOWS
No streams found.

E:\WINDOWS\system32
No streams found.

E:\WINDOWS\system32\svchost.exe
No streams found.

E:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

Remaining Services:
------------------




Authorized Application Key Export:

Remaining Files:
---------------

File Backups: - E:\SDFix\backups\backups.zip

Files with Hidden Attributes:


Finished!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:14:48 PM, on 9/27/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\AntiVir PersonalEdition Classic\sched.exe
E:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
E:\WINDOWS\System32\nvsvc32.exe
E:\Program Files\Bell\Access Manager\app\TangoService.exe
E:\WINDOWS\system32\ZoneLabs\vsmon.exe
E:\Program Files\Winamp\winampa.exe
E:\WINDOWS\System32\RUNDLL32.EXE
E:\WINDOWS\RTHDCPL.EXE
E:\Program Files\Java\jre1.5.0_12\bin\jusched.exe
E:\Program Files\PowerISO\PWRISOVM.EXE
E:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
E:\Program Files\MSN Messenger\MsnMsgr.Exe
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE
E:\Program Files\PowerArchiver\PASTARTER.EXE
E:\Program Files\DAEMON Tools\daemon.exe
E:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
E:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
E:\Documents and Settings\Robert\Desktop\HiJackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - E:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [WinampAgent] E:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre1.5.0_12\bin\jusched.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] E:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Ink Monitor] E:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Windows Images Scanning] E:\WINDOWS\sessnmgr.exe
O4 - HKLM\..\Run: [avgnt] "E:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [EPSON Stylus C80 Series] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE /P23 "EPSON Stylus C80 Series" /O6 "USB001" /M "Stylus C80"
O4 - HKCU\..\Run: [PowerArchiver Tray] E:\Program Files\PowerArchiver\PASTARTER.EXE
O4 - HKCU\..\Run: [DAEMON Tools] "E:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = E:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_12\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - E:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - E:\WINDOWS\web\related.htm
O17 - HKLM\System\CCS\Services\Tcpip\..\{E550B919-9C54-44A7-AA69-7BDC887FD331}: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{E550B919-9C54-44A7-AA69-7BDC887FD331}: NameServer = 67.69.184.143,206.47.244.53
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - E:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - E:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - E:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Local Service - Unknown owner - E:\WINDOWS\wuauapl.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Tango Service (TangoService) - Unknown owner - E:\Program Files\Bell\Access Manager\app\TangoService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - E:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 5390 bytes

#4 Cookiegal

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Posted 27 September 2007 - 01:06 PM

Download and install AVG Anti-Spyware v7.5. Note to AVG Free anti-virus program users only: This is not the same program as the one you already have, this is an anti-spyware program so please proceed with the instructions.
  • After download, double click on the file to launch the install process.
  • Choose a language, click "OK" and then click "Next".
  • Read the "License Agreement" and click "I Agree".
  • Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
  • After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
  • The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'. As AVG Anti-Spyware may interfere with some of our other fixes, we are temporarily disabling its active protection features until your system is clean, then you can re-enable them.
  • Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
  • Connect to the Internet, go back to AVG Anti-Spyware, select the "Update" button and click "Start update".
    Wait until you see the "Update successful" message. If you are having problems with the updater, manually download and update with the AVG Anti-Spyware Full database installer.
  • Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.
Reboot your computer in SAFE MODE using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". (Note: When run in safe mode, sometimes the GUI is larger than the screen and the buttons at the bottom are partly or completely hidden, making them inaccessible for doing a scan. If this happens press Alt + Spacebar. A menu will come open, make sure you select maximize then run the scan. If that does not help, then you may have to run your scan in normal mode and advise your helper afterwards.)

Scan with AVG Anti-Spyware as follows:
  • Click on the "Scanner" button and choose the "Settings" tab.
  • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
  • Under "How to Scan? ", "Possibly unwanted software", and What to Scan?" leave all the default settings.
  • Under "Reports" select "Do not automatically generate reports".
  • Click the "Scan" tab to return to scanning options.
  • Click "Complete System Scan" to start.
  • When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
  • You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
IMPORTANT! Do not save the report before you have clicked the :Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.
  • Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
  • Exit AVG Anti-Spyware when done, reboot normally and post the log report in your next response.
Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

AVG Anti-Spyware is free for 30 days and all the extensions of the full version will be activated. After the 30 day trial, active protection extensions will be deactivated and the program will turn into a feature-limited freeware version that you can continue to use as an on-demand scanner or you may purchase a license to use the full version. We are installing AVG Anti-Spyware with its real-time protection disabled. Once your system is clean you may re-enable it so you can continue using this feature for the remainder of the trial period.


Please go HERE to run Panda's ActiveScan
  • You need to use IE to run this scan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

Come back here and post a new HijackThis log along with the logs from the AVG and Panda scans.




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