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Keyboard And Mouse Quit Working


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5 replies to this topic

#1 Michelle061775

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Posted 20 September 2007 - 06:18 PM

My keyboard and mouse quit working on me today. I have tried a diffent keyboard and mouse, and when I plug in the keyboard, the lights all light up, but then go off and neither works. Can a virus cause something like this to happen. Is there anything that I can do to fix it?

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#2 david28

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Posted 21 September 2007 - 01:39 AM

Was there any other problems happening before? I wouldn't think that you keyboard and mouse ports are faulty because it isn't likely that both keyboard and mouse ports fail at the same time.

I would be able to help if you can give some more information.

#3 dc3

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Posted 21 September 2007 - 02:28 AM

Hi Michelle061775 and welcome to BleepingComputer.

I assuming that these were working with this computer previously, are the keyboard and mouse USB or PS/2 types? If they are USB types look in the BIOS to see it they need to be enabled, if that is the case and these settings have changed you may want to replace the CMOS battery.

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#4 Bonneville

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Posted 21 September 2007 - 04:16 PM

:thumbsup:

Hiya,

With the greatest respect to david., it is quite possible that the Ps2 ports for both mouse and keyboard can go down together. I say this because I have both experienced it and come across it on other peoples Pc's.

Regrettably when this happens, the fault lays within the motherboard herself.

However, you can still connect USB enabled devices and providing that bios settings allow enabling of mouse and keyboard carry on regardless.

Regards,

Tony.

Edited by Grinler, 02 June 2010 - 12:01 PM.

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#5 garmanma

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Posted 21 September 2007 - 04:27 PM

:thumbsup:

Hiya,

With the greatest respect to david., it is quite possible that the Ps2 ports for both mouse and keyboard can go down together. I say this because I have both experienced it and come across it on other peoples Pc's.

Regrettably when this happens, the fault lays within the motherboard herself.

However, you can still connect USB enabled devices and providing that bios settings allow enabling of mouse and keyboard carry on regardless.

Regards,

Tony.

It's also easy to bend the pins if you unplug it regularly
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#6 david28

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Posted 21 September 2007 - 06:24 PM

Yes i agree with Bonneville, you could try using a USB Keyboard and a USB Mouse untill you workout the problem or just stick with the USB mouse and keyboard.




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