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Help Trying To Get Rid Of A Virus


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#1 Drumthunder1

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Posted 20 September 2007 - 12:34 PM

HI, I was reading in one of your forums about a couple of these annoying pop up viruses i've had. One was Virtumod which i followed the instructions using Dr Web Cureit. It now has picked up another Trojan.Click.4341 It says it will be cured after reboot but still appears. Any help on how to get rid of the stupid thing once and for all. Many thanks in advance

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#2 quietman7

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Posted 20 September 2007 - 01:07 PM

Follow the the instructions for using Vundofix in BC's self-help tutorial "How To Remove Vundo/Winfixer Infection".

Then download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Reboot in "SAFE MODE using the F8 method and launch SUPERAntispyware.
  • In the main screen, under "Scan for Harmful Software" click Scan your computer.
  • There are three scanning options. Choose "Perform Complete Scan" and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure they all have a checkmark next to them and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • Select close to exit the program and reboot normally.
Then perform this online Virus scan: BitDefender Online Scanner. <- Add a check by "Autoclean".
(Requires Internet Explorer to work. Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.)
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#3 Drumthunder1

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Posted 20 September 2007 - 04:26 PM

Great thanks for the info I've downloaded the tool, now for some reason when i go into Safe Mode it's asking for the administrator password which I've never used. Uggh, any idea how to get around that. I presume it won't work as well as doing it in Safe Mode.

#4 quietman7

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Posted 20 September 2007 - 04:52 PM

In XP Home Edition, the built-in 'administrator' account is only accessible in safe mode and is the default account for that mode. The password for the administrator account is blank by default since it is not accessible except in safe mode.

In XP Pro, the 'administrator' account logon option appears only in Safe mode if more than one account is created on the system. The administrator account is available in Normal mode only if there are no other accounts on the system.
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#5 david28

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Posted 20 September 2007 - 04:59 PM

It sounds like your virus is booting up at start-up. Disable the name of an unknown file in MSCONFIG on the start-up tab and it might be the name of the Trojan.Click.XXX or another name. Also check in the procceses tab of the task manager then if you see the torjan name in there then diable it then do a virus scan and it should remove it

hope this helped




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