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Please Help Me Remove My Pop-up Virus!


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1 reply to this topic

#1 drummer268

drummer268

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Posted 19 September 2007 - 09:45 PM

here is my hijackthis log, thanks!



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:43:55 PM, on 9/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\AOL\1170514785\ee\AOLSoftware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Full Tilt Poker\FullTiltPoker.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG7\avgwb.dat
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AMERIC~1.0\waol.exe
C:\PROGRA~1\AMERIC~1.0\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=...6Ojg5&lid=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.routerlogin.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: MSVPS System - {ACD85107-9CF9-4C9E-B0B7-39940A0017C0} - C:\WINDOWS\nsduo.dll
O2 - BHO: Camfrog Toolbar - {AF2A1C5A-1AED-4E92-8BA8-D708EB79537E} - C:\Program Files\Camfrog\CamfrogBar\CamfrogBar.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Camfrog Toolbar - {AF2A1C5A-1AED-4E92-8BA8-D708EB79537E} - C:\Program Files\Camfrog\CamfrogBar\CamfrogBar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [First Principle Group] C:\Program Files\First Principle Group\fpg.exe /s
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1170514785\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
O9 - Extra button: Doyles Room Poker - {725E77D3-B919-4eef-8EEE-D09DE618B6C1} - C:\Microgaming\Poker\DoylesRoomMPP\MPPoker.exe
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Adam K\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\Poker.exe (HKCU)
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\Risk\Images\stg_drm.ocx
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f...p1.0.0.15-3.cab
O16 - DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://www5.king.com/ctl/kingcomie.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Risk\Images\armhelper.ocx
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir...l/installer.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{56B39C78-A7EA-4A70-A023-9DA6A21542DC}: NameServer = 205.188.146.145
O21 - SSODL: msmhost - {8A6D0F1C-9BA6-4236-9B4E-5D95E936B393} - C:\WINDOWS\msmhost.dll
O21 - SSODL: msmdev - {ABF9A0B8-D7D3-4E1D-83D9-0CDEE78C583C} - C:\WINDOWS\msmdev.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O24 - Desktop Component 0: (no name) - http://www.osu.edu/download/images/thumbs/...ve-bridge05.jpg

--
End of file - 12875 bytes

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#2 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
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  • Local time:09:39 PM

Posted 20 September 2007 - 09:07 AM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum drummer268 :thumbsup:
My name is Richie and i'll be helping you to fix your problems.

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".
This will change from what we know in 2006 read this article:
http://www.clickz.com/news/article.php/3561546

You are well advised to remove the program now.
Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present,then restart your pc:
Viewpoint
Viewpoint Manager
Viewpoint Media Player



Your version of Sun Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older versions of Sun Java,and then update.
1. Download the latest version of Java Runtime Environment (JRE)
2. Scroll down to where it says 'Java Runtime Environment (JRE) 6u2'.
3. Click the "Download" button to the right.
4. Check the box that says: "Accept License Agreement".
5. The page will refresh.
6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.
7. Close any programs you may have running - especially your web browser.
8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
10. Click the Change/Remove button.
11. Repeat as many times as necessary to remove each Java versions.
12. Reboot your computer once all Java components are removed.
13. Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.


Download SDFix.exe and save it to your desktop:
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

* Double click on SDFix on your desktop,and install the fix to C:\

Please then reboot your computer into Safe Mode by doing the following:

* Restart your computer
* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
* Instead of Windows loading as normal, a menu with options should appear;
* Select the first option, to run Windows in Safe Mode, then press "Enter".
* Choose your usual account.

* In Safe Mode,go to and open the C:\SDFix folder,then double click on RunThis.bat to start the script.
* Type Y to begin the script.
* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* Your system will take longer that normal to restart as the fixtool will be running and removing files.
* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
* Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt into your next reply.


*NOTE*
If you have previously downloaded ComboFix,please delete that version and download it again from below.

Download Combofix and save to your desktop:
Note:
It is important that it is saved directly to your desktop

Close any open browsers.
Double click on combofix.exe and follow the prompts.
When it's finished it will produce a log.
Post the entire contents of C:\ComboFix.txt into your next reply.
Note:
Do not mouseclick combofix's window while it's running.
That may cause the program to freeze/hang.

Do NOT post the ComboFix-quarantined-files.txt unless I ask.

Also post a new Hijackthis log please.
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