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Lost Dvd Rw Contact

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2 replies to this topic

#1 spellboy


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Posted 19 September 2007 - 06:38 PM

I have recently purchased an an advent laptop. I installed nero 7 and now when I go to 'my computer' I can't see the DVD RW.
Device Manager says that drivers are installed but not working or corrupted. When I use the 'repair' function it comes back with a message that the correcet drivers are installed. Can anyone please help me?

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#2 Jacee


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Posted 19 September 2007 - 08:34 PM

If you have purchased Nero 7, I would suggest that you contact them via email 'help/support'. I've had two versions of Nero and neither worked correctly with XP, so I'm not a Nero fan... :huh:

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#3 ^MavericK!


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Posted 21 September 2007 - 05:42 PM

Usually the cause will be some "entities" that are created in your registry. Upper and Lower filters. I learned this the hard way, by going and getting a new DVD burner, to have the same situation.

I will suggest you to backup ALWAYS before attempting to change anything in your registry...

click on Start> type "regedit" in start search> this will give you a new window> on the left side of this windows to the top of it you can read My Computer> right click in it and choose "export"> save the result in a safe place. (There is your backup)

in this same window navegate to

And look for upper and lower filters, to delete them, reboot and problem solved.

Before taking any action look here. And make sure the simptons and/or the problems you are experiencing match this case.
Usually does though...
you may read this is only for WinXP, nope works in Vista too.


Edited by ^MavericK!, 21 September 2007 - 05:46 PM.

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