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Cannot Install Anti Virus Software

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3 replies to this topic

#1 terzian


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Posted 18 September 2007 - 02:38 PM

I Need help!

A few months ago I bought a new laptop with Vista home premium already installed. Along with it came a free trail of Norton Internet Security 2007. I also bought the cd to install the full program for a year. However when the free trail ran out I then went to install the disc but to no avail. I have tried several times to remove the Norton software using the download on their site and then install from the disc but with no success. Does anybody know what I am doing wrong or how to resolve this issue.

Thanks in advance


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#2 jgweed


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Posted 18 September 2007 - 03:17 PM

Do you get any error messages when the install fails?
How far do you get?
Whereof one cannot speak, thereof one should be silent.

#3 terzian

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Posted 18 September 2007 - 03:44 PM

Yes there is an error message

It comes up after the download bar get about 1 cm along.

I am sorry but I cannot remember what the error message says

#4 albaincanada


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Posted 22 September 2007 - 04:22 AM

Have removed this post and started a new thread. Sorry, it made sense to do it this way but apparently that's not what you are supposed to do!

Edited by albaincanada, 22 September 2007 - 02:39 PM.

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