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Slow Computer Startup.. No Scsi/raid Controller


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6 replies to this topic

#1 flanman

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Posted 18 September 2007 - 06:51 AM

I'm having a problem with the computer being very slow at startup... it can take 20 minutes for Windows to start. After I start up there's a yellow ! mark in the device manager under SCSI/RAID controller stating that it cannot find a driver.
I have a Gigabyte K8VM800M rev2 motherboard/ AMD Athalon 64 3400+/2gig RAM running Windows XP professional SP2/using DSL router through an ethernet connection.

I tried uninstalling the device and restarting.. but it always comes back.
I re-loaded the motherboard drivers with the CD provided by Gigabyte... it tells me all the drivers are already installed.
I had ZoneAlarm Security Suite 2007, but when I checked the settings the Virus Protection was off. No matter what I do it won't let me turn the virus protection on.
I uninstalled ZoneAlarm and installed the free version of BitDefender. I cannot run a full scan with BitDefender... the program errors out 1/2 way through the scan and stops
I loaded AdAware... it too cannot run through a full scan, about 1/2 way through it tries to send an error report back to Lavasoft but cannot access the internet (although my internet access still works) so I have to close the program.
I can run SpyBot Search & Destroy... it found 18 tracking cookies and was clean on the 2nd scan.
Ran CCleaner and defragmented the hard drive.


I'm not sure if I have a hardware problem or a real mean virus. Looking for advice on how I could determine which one it is.

Here's the Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 8:46:32 PM, on 9/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
F:\TestW.exe
F:\TestW.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\USER\Desktop\hijackthis\hjkT.bat

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?p...amp;ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.centurytel.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1161038901281
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe" /service (file missing)

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#2 WinCrazy

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Posted 18 September 2007 - 07:51 AM

Hi flanman.

Slow Computer ?

Bleeping Computer - Slow Computer Checklist

Computer and browser slowness are not always malware related:
http://www.bleepingcomputer.com/forums/topic87058.html


Edited by WinCrazy, 18 September 2007 - 10:53 PM.


#3 flanman

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Posted 18 September 2007 - 06:20 PM

WinCrazy,
Thanks for the reply. I went through the "slow computer checklist" before posting. I didn't see the 2nd link on "computer and browser slowness are not always malware related". I've tried clicking on that link... but it takes me to an "error page".

Still having problems....

Thanks,
Larry

#4 WinCrazy

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Posted 18 September 2007 - 10:43 PM

OOPS!

For some crazy reason the link wouldn't install right. If you have to, cut & paste the URL into your browser.

Computer and browser slowness are not always malware related:
http://www.bleepingcomputer.com/forums/t/87058/slow-computerbrowser-check-here-first;-it-may-not-be-malware/
_

Edited by WinCrazy, 18 September 2007 - 10:50 PM.


#5 oldf@rt

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Posted 18 September 2007 - 11:23 PM

I have a question on this issue: Are you familiar enough with the BIOS to make changes? If you are, and you are not running more than one hard drive, Try turning off the RAID function in the BIOS. http://america.giga-byte.com/FileList/Manu...s_via8237_e.pdf Follow the directions in this manual.
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#6 flanman

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Posted 20 September 2007 - 07:45 PM

WinCrazy and Oldf@rt,
Thanks for your replies. I'm going through the link on "not always Malware" right now. As for my comfort in BIOS... I have experience getting in and changing boot drives and even changed the CPU speed a few times. Unfortunately I'm running with two 40Gig drives (C:\ and D:\) ... does that mean I can't turn RAID off in the bios?

Thanks,
flanman002

#7 oldf@rt

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Posted 20 September 2007 - 08:50 PM

You only need raid turned on in the bios if you are running both drives to look like one. Just look at the link that I gave to you, on page 3 "Set SATA Mode to IDE if you do not want to create RAID"
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage




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