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Help Please! :)


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#1 monolta

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Posted 17 September 2007 - 03:11 AM

Hello all, recently I did a registry clean up from Uniblue and after that, things started to get heated up. My computer would restart every 5 muinuts and it was driving me nuts. I did a restore, things cooled down for a bit but yet again, it started restarting by itself. Today, I realzed about the "Run" then type in "eventvwr". I spotted 2 errors, 1 was an "sptd" error which I disabled from the registry and everything became fine, and another one was a "Service Control Manager" error.

Here's what it sais...

The Creative Service for CDROM Access Service failed to start due to the following error:
The System cannot find the file specified.


I looked into it and its a file called "Ctsvccda.exe" ? Correct ?
Well I searched for it in my system and cannot find it.
I have SB2 Audigy and I re-installed it as well, downloaded from the official website. Checked for viruses, spyware from ZoneAlarm Securtiy Suite.

Is there anyway to stop the madness ?

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#2 WinCrazy

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Posted 17 September 2007 - 11:33 AM

Hi monolta. This file is part of the SoundBlaster driver package which monitors when the optical drive is opened and closed.

Uninstall, restart XP and then reinstall your SoundBlaster card driver.
_

#3 usasma

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Posted 19 September 2007 - 06:34 AM

Do you have any System Restore points available from before you cleaned the registry? If so, restore to that date (it contains a copy of the old registry settings).

Most people here don't recommend registry cleaners for this reason - but if you do use one, it's advisable to backup the registry just in case this happens again!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 monolta

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Posted 19 September 2007 - 02:28 PM

Great news, it works fine now except for one more thing.

Im getting a new error now but this time it's "kl7". Did some checking and it's a ZoneAlarm bug which restarts your computer.

I uninstalled Zonealarm but when I go to the registry, i still see it there and Im unsure if I should delete the line or not.
In the registry, when I searched for kl7, it popped up as :

00 kl7
001 zonelab
002 java

Shall I delete the whole folder or should I wait for the next automatic reboot or... ?

#5 usasma

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Posted 20 September 2007 - 06:31 PM

Where is it located in the registry? Have you backed up your registry (and do you know how to restore it if Windows won't boot)?
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 monolta

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Posted 22 September 2007 - 07:50 AM

Yeah, the folder is called "Search Assistant"
Makes me wonder, is that Spyware ? Should I delete it ?

Anyways, removed ZoneAlarm but everyday at least twice, my computer restarts, now I checked the event viewer once again and there are no errors at all.

#7 usasma

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Posted 22 September 2007 - 10:09 AM

What's the exact path to this "Search Assistant" in your registry? This could be a legitimate entry that's listing the programs that have been accessed recently.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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