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LAN connection failed


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#1 clarek

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Posted 08 February 2005 - 07:40 AM

I am trying to help a colleague set up their internet connection on a new pc. The pc is plugged into a cisco router which works fine (we have another machine also plugged into it.

The problem we have is that when we try to enable the LAN is says connection failed. All the IP addresses are set and correct.

The machine is 150 miles away from me and the user is not very pc literate.

Can anyone give any ideas as to how I can get the lan to connect?

It is an XP machine


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#2 Grinler

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Posted 08 February 2005 - 11:34 PM

What kind of router? Is it a t1 router? Is the router plugged into a switch and the computers are plugged into that switch? Is there a dhcp server or are ip address assigned statically to the machines?

#3 clarek

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Posted 09 February 2005 - 06:15 AM

It is a Cisco 803 router that is plugged into an ISDN line. Two pc's are plugged into the router one of which is working fine.

IP addresses are assigned to the machines.

The problem seems to be with the pc rather than the router. We have also checked all the cabling and have found it to be working.

#4 Grinler

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Posted 09 February 2005 - 03:07 PM

Can you ping one machine from the other and viceversa? And when you say connection failed, where is that? In the adapater info?

#5 acklan

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Posted 11 February 2005 - 07:23 AM

Check the WORKGROUP under NETWORK PROPERTIES . They have to have the same name . This is commonly over looked .
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