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Pc Shuts Down


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7 replies to this topic

#1 dhkarmann

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Posted 15 September 2007 - 08:52 AM

Hi, I'm new out here, but have seen that alot of great help has been given to other users with problems and hope someone can help me with mine?
Whenever I go into the Control Panel/Add Remove Files-Progams, my PC automactlly shuts down the monitor. Sounds weird, but I can still hear the CPU/Fan humming and in order to start it back up again I have to hold in the start button on the CPU to get it to go off and then do it again to get the PC to come back on. Can someone help me solve this?

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#2 Crizz44

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Posted 15 September 2007 - 09:32 PM

It only happens when you go to the control panel, add/remove? Are trying to remove something when it happens, or just by opening add/remove it happens?

#3 dhkarmann

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Posted 17 September 2007 - 10:09 AM

Now it seems to be doing it whenever it wants. I'm going to do Hijackthis and post in that forum!

#4 Sagacity83

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Posted 17 September 2007 - 10:43 AM

I had a problem similar to this a couple of days ago with a client. He installed alot of new programs on his computer prior to this happening so I went through safe mode and uninstalled all the newly installed programs, then reinstalled one at a time and figured out it was a certain freeware firewall. So I suggest you think of any new programs you put on you're computer, uninstall them, and see what happens.

Edited by Sagacity83, 17 September 2007 - 10:46 AM.

Gateway GM5076e, Pentium D CPU 3.20GHZ, 2.1GB of RAM, 465GB SATA HDD, NVIDIA GeForce 6200 TurboCache™
256MB, Windows XP Media Center SP2, Mozilla Firefox, McAfee Security Center, AdAwareSE, F-Secure Blacklight, A-squared Free.

#5 WinCrazy

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Posted 17 September 2007 - 11:49 AM

Hi Sagacity83. This is a very interesting thing to know.

Would you share with the rest of us which firewall caused this problem ?

#6 Sagacity83

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Posted 17 September 2007 - 02:49 PM

Hey WinCrazy.

The Firewall was the very popular Zone Alarm, I wish I could've pinpointing why Zone Alarm made this happen but it was a clients computer and I was getting paid by the hour. :thumbsup:
Gateway GM5076e, Pentium D CPU 3.20GHZ, 2.1GB of RAM, 465GB SATA HDD, NVIDIA GeForce 6200 TurboCache™
256MB, Windows XP Media Center SP2, Mozilla Firefox, McAfee Security Center, AdAwareSE, F-Secure Blacklight, A-squared Free.

#7 david28

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Posted 20 September 2007 - 06:04 AM

Boot it in safe mode (F8 before the boot screen) then uninstall the programs that you installed before the problem began (The programs within a month of the problem. Sagacity83 did it so you should try the same.
Hope this helped

#8 tg1911

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Posted 20 September 2007 - 10:48 PM

dhkarmann,

Now that you have an open HJT log posted in the HijackThis Logs and Malware Removal forum, you shouldn't make any changes to your system.
Doing so, could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

I'm closing this topic until you are cleared by the HJT Team.
If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.

If you have any questions, don't hesitate to send me a PM.
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