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modem troubles


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#1 jerseydevil

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Posted 07 February 2005 - 10:43 PM

When I upgraded to Xp (I was running 98) I received a message from Microsoft saying some hardware ad software would not work with the new OS. Here is part of the message.

"Hardware That Might Need Additional Files
The following hardware might need additional files in order to work with Windows XP. Contact your hardware vendors to obtain Windows XP compatible updates. In many cases, if a Windows XP version is not yet available, a Windows 2000 compatible update should work. It is recommended that you obtain these drivers in advance.
You can also view the Microsoft Windows XP Hardware Compatibility List on the Web.
Please note that some of the following entries might be software that is registered as hardware.
Imaging Device
Agfa ePhoto CL18 Camera Stream Driver (not currently present)
Modem
Rockwell HCF 56K Data Fax PCI Modem
Printer
EPSON Stylus Photo 700"


Ok I checked the sites but could not find anything on the camera or modem.
I can't use the cam, but I guess I can get a new one.
Can anyone explain why I have to uninstall then reinstall the modem before I can dial out? It is fine for a few days and then I try to dial out but I get a message saying "unable to establish a connection." So then I uninstall and reinstall and it works for a few more days. I also have to manually enter my password, although I think I can figure that part out. I would appreciate any help with this, thank you.

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#2 Grinler

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Posted 08 February 2005 - 11:22 PM

Do you leave your computer on at all times? Did you download the xp version of the modem driver?

As for the devices that need a driver upgrade, you should be able to find one at the manufacturers site

#3 jerseydevil

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Posted 09 February 2005 - 09:36 AM

I do not leave my pc on at all times. I searched the site that microsoft said would have updates if they exist and found nothing on my camera or modem. why would the modem work for a few days then not work? Where can I get the updated driver? does it come with the upgrade? Thanks :thumbsup: :flowers:

#4 Grinler

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Posted 09 February 2005 - 03:20 PM

No it may not have come with the upgrade. Do you know what mode you have?

#5 jerseydevil

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Posted 09 February 2005 - 07:53 PM

Iwhat is a mode? I am running xp home edition, if that helps. :thumbsup:

#6 Grinler

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Posted 09 February 2005 - 09:17 PM

I mean to say do you know what modem you have?

#7 jerseydevil

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Posted 09 February 2005 - 10:30 PM

Modem
Rockwell HCF 56K Data Fax PCI Modem

This is the one that microsoft said I would have problems with. It is the same one I have to uninstall and install all the time. I figure it is the one I was using prior to the upgrade. :thumbsup: Thanks for your time.

Edited by jerseydevil, 09 February 2005 - 10:31 PM.


#8 Grinler

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Posted 10 February 2005 - 09:42 AM

What is the model of your computer? Is it a name brand?

#9 jerseydevil

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Posted 10 February 2005 - 03:57 PM

It is a compaq presario. it has a pentium 3

#10 Grinler

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Posted 10 February 2005 - 11:23 PM

I need more info..what exact model compaq is it. You may have to look in the back if it does not show in the front

#11 jerseydevil

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Posted 11 February 2005 - 11:14 AM

I am at work now but will get all the info when i get home. thank you :thumbsup:

#12 jerseydevil

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Posted 12 February 2005 - 08:46 PM

Lets see... the maker is compaq presario 56ooi.
On the back it says series cm1000 :thumbsup:
Sorry it took so long to get back to you. I have a 1 month old girl named Zoe to deal with. I hope this is enough info but if not, please let me know.

#13 Leurgy

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Posted 12 February 2005 - 09:58 PM

You can get your computer's Software & Driver downloads here but they don't talk about XP.

DriverGuide has an XP driver that should work. Uninstall the old driver first.

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#14 jerseydevil

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Posted 12 February 2005 - 10:17 PM

could someone please explain how to do this to me.

#15 Grinler

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Posted 13 February 2005 - 10:29 AM

Download the driver and extract it to into a directory. Enter your control panel and double-click on system. Then Click on device manager and scroll down to your see modem. Double click on the modem and click update driver. Then choose have disk and specify the directory you extracted the drivers to




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