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computer restarts when i try to get online


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#1 playboyjeff

playboyjeff

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Posted 07 February 2005 - 08:51 PM

ok i'm having a real big problem i had like over a 1,000s viruses and i was fianally able to get rid of them,but after i did and tried to get online as soon as my connection was done signing on my computer automatically restarted,i have zone alarm firewall and zerpesky anti-virus,i'm running xp pro,i also have spybot s&d,and ad-aware se,everything is updated and ive tried to find anything that may cause my problem butthey all keep coming up empty after gettting rid of everything,when i was getting rid of the viruses,it deleted alot of things like my system restore logs that i was going to try to restore to try and fix the prob but the logs are empty and have started all over,i can figure out why my comp connecting to the internet would automatically shut down my comp,plz help :thumbsup: :flowers:

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#2 JackTheHaack

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Posted 07 February 2005 - 09:58 PM

Hi Playboyjeff & :thumbsup: to BC.

You need to down load HiJackThis then create and run it from it's own folder in your main directory, usually "C" drive. Then post your log in the HJT forum and wait. Someone will come along and help you with this but please be patient as they are busy ppl.

Good luck.
JTH




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