my guess is that the registry has entries left over from the uninstalls.
they are triggering the message.
I wouldn't indesciminately try to remove HP related files.
(My luck it would cripple the HP PC.)
BTW, it is a Hewlett-Packard or Compaq PC?Using a good registry cleaning program after installs/uninstalls
is a good practice.
So is defragging, BTW, but it wouldn't
effect the "partial uninstallation" that this problem seems to be.
This one is shareware,
at $16.95 being one of the least expensive I've used.
I think you have 30 days to use it.mace RegSupremePro
Unless you can determine for a fact
a file(s) belongs to the multi-peripheral
drivers and/or is one bundled with the package
that is on the install CD... best leave it alone
if you have other HP devices.
I still think the problem lies in the sequence(s) being followed.
No mention of windows finding new hardware tips me to that.
(I use winXP. I assume the other versions act similarly in this regard, though)
So, I'd unplug it, do another uninstall as you have before, of the multi-peripheral
software that you have installed. Keep the downloaded upgrade in a file
by itself to use later if needed.
then search and delete files you know relate to the installation
of the peripheral.
After installing the RegSupremePro I'd open it up and
have it search for useless reg entries.
I'd select all of those for removal.
Then I'd plug the multi back in and click on the
"found new hardware popup" and select "let windows find the drivers"
just to see what / where that leads to.
Probably a dead end, so at that point I'd
exit the wizard, reboot the PC and start over with
a different choice for the wizard.
This time I'd tell it I'm using from a location I know.
The installation CD.
Maybe some of that will work for you.[B]
Edited by phawgg, 07 February 2005 - 09:22 PM.