Posted 12 September 2007 - 02:40 PM
I have a top of the line Dell computer running Windows XP. The computer is about a year and a half old. I originally thought I was having problems when my northbridge chipset was reading 70 to 78 degrees (celcius). I believe this is very hot, but the Dell representives assure me that this is well within a safe operating temp -(but I have serious doubts). My problems were many.
Finally the motherboard was replaced, but now my systems is operating as slow as a crippled horse making its way through a muddy swamp.
I have defragmented, checked for enough RAM and am 100% positive that spyware, viruses or a poor firewall are NOT the problem. There have been questions about possible bad sectors on the hard drive, but recent test show that to not be the case. The 500 GB hard drive is about 40% full. Could it be the CPU? Could it be the Windows programs itself?
My service people seem to have a great deal of difficulty in solving this problem.
Another clue may be found in this example. Six months ago I could burn a DVD of two hours of family videos in about 35 minutes -(and work on a Word document at the same time.) Burning that same exact DVD today takes about a hour and ten minutes. Opening up Word during this process is about 7 minute process, and working on it at the same time usually causes the system to freeze up.
I'd greatly appreaciate any possible solutions as well as any advice on how to POSITIVELY get help through Dell's Service people. Many thanks from a very frustrated guy.