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Please help me review this Hijack Log


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9 replies to this topic

#1 sethwaggener

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Posted 07 February 2005 - 09:14 AM

Logfile of HijackThis v1.98.2
Scan saved at 6:10:18 AM, on 2/7/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe Version 11\MiniMavis.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\AddInMon.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\AddInMon.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\WINDOWS\d3lq.exe
C:\WINDOWS\system32\sdkzx32.exe
C:\Documents and Settings\user\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {24825275-AF1A-97F1-0315-E5DD83ADF6F7} - C:\WINDOWS\crtu.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] D:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=021905 serial=dr12cnk-1079816-uxy lang=EN
O4 - HKLM\..\Run: [Acronis True Image Monitor] "C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [d3lq.exe] C:\WINDOWS\d3lq.exe
O4 - HKLM\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "user"
O4 - HKLM\..\RunOnce: [sdkzx32.exe] C:\WINDOWS\system32\sdkzx32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "user"
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Mavis Beacon Teaches Typing Deluxe Version 11.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe Version 11\MiniMavis.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/6d922d09/enter.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1107405875682
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab

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#2 Buckeye_Sam

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Posted 07 February 2005 - 05:06 PM

Please download CWShredder but don't run it yet.
http://cwshredder.net/bin/CWSInstall.exe


Download Ad-aware SE from: http://www.majorgeeks.com/download506.html

Install the program and launch it. First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files. Exit Adaware for now.


Make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\jdcja.dll/sp.html#44768
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {24825275-AF1A-97F1-0315-E5DD83ADF6F7} - C:\WINDOWS\crtu.dll
O4 - HKLM\..\Run: [d3lq.exe] C:\WINDOWS\d3lq.exe
O4 - HKLM\..\RunOnce: [sdkzx32.exe] C:\WINDOWS\system32\sdkzx32.exe
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/6d922d09/enter.cab


Reboot your computer into Safe Mode


Now run CWShredder, making sure to click "Fix".


Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\jdcja.dll
C:\WINDOWS\crtu.dll
C:\WINDOWS\d3lq.exe
C:\WINDOWS\system32\sdkzx32.exe


Run a full scan with Adaware.

Reboot your computer to go back to normal mode and post a new log.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 sethwaggener

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Posted 08 February 2005 - 02:46 AM

Logfile of HijackThis v1.98.2
Scan saved at 11:44:10 PM, on 2/7/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\sdkzx32.exe
C:\WINDOWS\system32\javabp32.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe Version 11\MiniMavis.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\user\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {46034628-821C-05B4-C227-B5A0FC40FCAF} - C:\WINDOWS\winwn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] D:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=021905 serial=dr12cnk-1079816-uxy lang=EN
O4 - HKLM\..\Run: [Acronis True Image Monitor] "C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [javabp32.exe] C:\WINDOWS\system32\javabp32.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Mavis Beacon Teaches Typing Deluxe Version 11.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe Version 11\MiniMavis.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab

Thanks for the help sir. I appreciate the time and effort.
Seth Waggener

#4 Buckeye_Sam

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Posted 08 February 2005 - 08:13 AM

You are still infected. The fix didn't work. I also missed that you are using an older version of hijackthis. Please download the latest version and post a new hijackthis log.

http://www.bleepingcomputer.com/files/hijackthis_sfx.php
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#5 sethwaggener

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Posted 09 February 2005 - 03:39 AM

Logfile of HijackThis v1.99.0
Scan saved at 12:37:41 AM, on 2/9/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe Version 11\MiniMavis.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\PowerDesk\PDEXPLO.EXE
C:\Documents and Settings\user\My Documents\hijackthis_sfx.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\user\LOCALS~1\Temp\Rar$EX00.078\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netster.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {46034628-821C-05B4-C227-B5A0FC40FCAF} - C:\WINDOWS\winwn.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] D:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=021905 serial=dr12cnk-1079816-uxy lang=EN
O4 - HKLM\..\Run: [Acronis True Image Monitor] "C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Mavis Beacon Teaches Typing Deluxe Version 11.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe Version 11\MiniMavis.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O23 - Service: Acronis Scheduler2 Service - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: CA ISafe - Computer Associates International, Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Netropa NHK Server - Unknown - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\system32\sdkzx32.exe (file missing)

Thanks again. Preciate the time
Seth

#6 Buckeye_Sam

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Posted 09 February 2005 - 06:49 PM

This log actually looks much better. Have Hijackthis remove these lines:

O2 - BHO: (no name) - {46034628-821C-05B4-C227-B5A0FC40FCAF} - C:\WINDOWS\winwn.dll (file missing)
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\system32\sdkzx32.exe (file missing)


Reboot and post a new log.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#7 sethwaggener

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Posted 09 February 2005 - 11:51 PM

Logfile of HijackThis v1.99.0
Scan saved at 8:48:26 PM, on 2/9/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe Version 11\MiniMavis.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\user\Desktop\Computer Protection\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netster.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] D:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=021905 serial=dr12cnk-1079816-uxy lang=EN
O4 - HKLM\..\Run: [Acronis True Image Monitor] "C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Mavis Beacon Teaches Typing Deluxe Version 11.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe Version 11\MiniMavis.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O23 - Service: Acronis Scheduler2 Service - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: CA ISafe - Computer Associates International, Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Netropa NHK Server - Unknown - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Computer is definitely must quicker!

#8 Buckeye_Sam

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Posted 10 February 2005 - 10:13 PM

Your log is clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#9 sethwaggener

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Posted 11 February 2005 - 02:16 AM

Again, your time and help are greatly appreciated. Thanks for the info.

#10 Buckeye_Sam

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Posted 11 February 2005 - 11:54 PM

Glad to help out.

As your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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