Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help


  • Please log in to reply
5 replies to this topic

#1 tomatobaby

tomatobaby

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:07:13 AM

Posted 10 September 2007 - 06:35 PM

hi my husband has got a w32 spybot worm on his comp and a trojan w32 looksky aswell and they are causin havoc on his comp changin everythin and makin things go cuckoo please can u tell me how we can get rid of them and ive had to repost this here cause i put it in the wrong forum

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:02:13 AM

Posted 10 September 2007 - 09:16 PM

Run these 2 scans and see what it finds delete anything found.
Online scan
ESET Online Scanner

Then dowload,install update then scan in safe mode with SUPERAntiSpyware.
Use the Free Home user version

How to start Windows in Safe Mode
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,766 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:02:13 AM

Posted 11 September 2007 - 01:19 PM

What OS (Win XP/2000, etc) are you using? What type of anti-virus are you using? Have you performed any anti-spyware scans? Have you tried doing your scans in "SAFE MODE"? Are you doing scans while logged into the Administrator's account or an account with administrator privileges? You can also Use the "Run As" Command to Start a Program as an Administrator.

If your using Win XP or 2000, please print out and follow the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob".
(scroll down to where it says Removal Instructions)
If you have downloaded SmitfraudFix previously please delete that version and download it again as the tool is frequently updated!

Then, download RogueRemover and save to you Desktop. (This program is for Win XP, 2000, NT only)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover.
  • During the installation an icon will automatically be created on your Desktop.
  • Double-click on the RogueRemover icon to launch the program and select Check for Updates.
  • If prompted, click Download to receive the latest updates.
  • When completed, close the update window.
  • Select "Scan" and the program will walk you through the remaining steps.
Post back if you continue to have problems.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#4 tomatobaby

tomatobaby
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:07:13 AM

Posted 21 September 2007 - 08:01 PM

i just wanted to post bk and say we finally got my hubbys comp sorted we had to fully reformat it to do it so thnxs for all ur help

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:02:13 AM

Posted 21 September 2007 - 09:28 PM

Glad you've got it fixed and thanks for posting back.
take a read here... How did I get infected?,
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,766 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:02:13 AM

Posted 22 September 2007 - 08:19 AM

Many experts in the security community believe that once infected with some types of malware, especially backdoor Trojans,, the best course of action is to reformat and reinstall the OS - "When should I re-format?".

More tips to protect yourself against malware and reduce the potential for re-infection, read:
"Simple and easy ways to keep your computer safe".
"The Ten Most Dangerous Things Users Do Online".
"PC World's: The 10 Biggest Security Risks".
"Seven ways to keep your search history private".
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users